Service Now ITOM Architect

ScaleneWorks People Solutions LLP; Bengaluru; On-site; INR 3,000,000 - 5,400,000; Full time

Job summary

ScaleneWorks People Solutions LLP in Bengaluru is seeking a ServiceNow ITOM Architect to define the architecture, strategy, governance, and roadmap for enterprise IT Operations Management solutions. You will partner with business and technology leaders to drive ITOM transformation, observability, and automation across a global technology landscape.

You will serve as the technical authority for ServiceNow ITOM, ensuring alignment between enterprise architecture, cloud strategy, and business

Qualifications

• Define the architecture, strategy, governance, and implementation roadmap for enterprise-scale ITOM solutions.
• Partner with business and technology leaders to drive ITOM transformation, observability, and automation across a global landscape.
• Serve as the technical authority for ServiceNow ITOM aligning with enterprise architecture and cloud strategy.

Responsibilities

• Define architecture and governance for enterprise ITOM initiatives.
• Develop implementation roadmaps and drive ITOM transformation and automation.
• Collaborate with stakeholders to ensure alignment with business objectives.

Skills

ServiceNow ITOM

Architecture

Job description

Excited opportunity: Service Now ITOM Architect

Experience range: 10 to 17yeras

Mandatory Skills: Service Now & ITOM

Job Description: As a ServiceNow ITOM Architect, you will be responsible for defining the architecture, strategy, governance, and implementation roadmap for enterprise-scale IT Operations Management solutions. You will partner with business and technology leaders to drive ITOM transformation, operational excellence, service visibility, observability, and automation across a complex global technology landscape.

You will serve as the technical authority for ServiceNow ITOM, ensuring alignment between enterprise architecture, operational processes, cloud strategy, and business objectives while delivering scalable and sustainable platform solutions.