Service Manager

KRD Motors; Jayankondam; On-site; INR 350,000 - 750,000; Full time

Job summary

KRD Motors in Tamil Nadu seeks an experienced Service Department Manager to lead a team of service advisors, technicians and support staff for TVS motorcycles and scooters.

You will drive service quality and customer satisfaction while achieving business goals in a busy two-wheeler dealership. The role requires a Bachelor's degree in business or engineering, 4–5 years of dealership service experience, and strong TVS knowledge. Onsite work in Jayankondam, with relocation if needed.

Qualifications

• Bachelor's degree in Business Administration, Automotive Engineering or related field.
• 4-5 years of experience in the two-wheeler dealership industry, focusing on service operations.
• Experience at a TVS Motor Company Two-Wheeler Dealership preferred.
• Strong technical knowledge of TVS motorcycles and scooters, including components and service requirements.
• Willingness to commute and work onsite at Jayankondam, Ariyalur District, Tamil Nadu, and relocate if required.

Responsibilities

• Manage the service department to ensure high levels of customer satisfaction.
• Supervise a team of service advisors, technicians, and support staff for efficient service and repairs of TVS motorcycles and scooters.
• Maintain high standards of service quality, foster customer loyalty, and achieve business goals.

Skills

Team leadership

Customer service

Operations management

Education

Bachelor’s degree in Business Administration

Bachelor’s degree in Automotive Engineering

Job description

Responsibilities:

• Manage the service department to ensure high levels of customer satisfaction.
• Supervise a team of service advisors, technicians, and support staff for efficient service and repairs of TVS motorcycles and scooters.
• Maintain high standards of service quality, foster customer loyalty, and achieve business goals.

Qualifications and Skills:

• Bachelors degree in Business Administration, Automotive Engineering, or a related field.
• 4-5 years of experience in the two-wheeler dealership industry, focusing on service operations.
• Experience at a TVS Motor Company Two-Wheeler Dealership preferred.
• Strong technical knowledge of TVS motorcycles and scooters, including components and service requirements.
• Willingness to commute and work onsite at Jayankondam, Ariyalur District, Tamil Nadu, and relocate if required.

Competitive pay in the industry.