Service Manager

Central Hyundai; Bhopal, Indore District, Jabalpur; On-site; INR 300,000 - 420,000; Full time

Job summary

Central Hyundai in India seeks a Workshop Operations Manager to oversee service advisors and technicians, ensuring high‑quality workmanship and timely vehicle delivery.

The role focuses on driving service revenue, addressing customer complaints, and monitoring KPIs to achieve business targets, with a strong emphasis on leadership and customer care.

Qualifications

• Graduate or Diploma holder with 1+ years of experience in automobile service or dealership.
• Strong leadership and customer handling skills.
• Knowledge of vehicle servicing.

Responsibilities

• Manage workshop operations and service advisors.
• Lead technicians and ensure service quality.
• Ensure timely delivery of services.
• Handle customer complaints effectively.
• Monitor KPIs and drive service revenue to targets.

Skills

Leadership

Customer handling

Workshop management

Vehicle servicing

Education

Graduate/Diploma

Job description

Manage workshop operations, service advisors and technicians, ensure service quality and timely delivery, handle customer complaints, drive service revenue, monitor KPIs and achieve business targets.

Required Candidate profile

Graduate/Diploma holder with 1+ years of experience in automobile service or dealership. Strong leadership, customer handling and workshop management skills. Knowledge of vehicle servicing.