Service Executive Operation

Assort 1 Corp Services; Mumbai; On-site; INR 250,000 - 450,000; Full time

Job summary

Assort 1 Corp Services in Mumbai is seeking an entry-level Service Administrator to support the Service Manager with day-to-day administrative tasks, coordinate service requests, work orders, and technician schedules.

The role requires a bachelor's or diploma in operations, 0–1 year in service administration, solid MS Office skills (Excel/Outlook), and the ability to prioritize multiple tasks while maintaining accuracy and customer focus.

Qualifications

• Bachelor's degree or diploma in Operations or a related field.
• 0–1 year in service administration, coordination, or office administration.
• Good knowledge of MS Office, particularly Excel and Outlook.
• Experience with ERP/CRM/service management software is an advantage.
• Strong communication, coordination, and organizational skills.
• Ability to prioritize multiple tasks and work under deadlines.

Responsibilities

• Coordinate service requests, work orders, and technician schedules.
• Prepare quotations, service reports, proposals, and related documentation.
• Maintain accurate customer, equipment, and service records.
• Coordinate with technicians, suppliers, and internal departments.
• Track open projects, service contracts, parts, and pending activities.
• Follow up on completed jobs and outstanding payments/documents.
• Update service management/ERP systems and maintain filing systems.
• Prepare regular service reports and performance updates.
• Ensure service activities comply with company procedures and SLAs.

Skills

Service coordination

Scheduling

Documentation

Excel

ERP/CRM

Proposal/Invoicing

Reporting

Follow-up

Time management

Education

Bachelor's degree or diploma, Operations, or related field

Tools

MS Office

ERP/CRM

Job description

• Coordinate service requests, work orders, and technician schedules.
• Prepare quotations, service reports, proposal, and related documentation.
• Maintain accurate customer, equipment, and service records.
• Coordinate with technicians, suppliers, and internal departments.
• Track open projects, service contracts, parts, and pending activities.
• Follow up on completed jobs and outstanding payments/documents.
• Update service management/ERP systems and maintain filing systems.
• Prepare regular service reports and performance updates.
• Ensure service activities comply with company procedures and SLAs.

Support the Service Manager with day-to-day administrative tasks

Requirements:

• Bachelors degree or diploma, Operations, or a related field.
• 0 TO 1 Year in service administration, coordination, or office administration.
• Good knowledge of MS Office, particularly Excel and Outlook.
• Experience with ERP/CRM/service management software is an advantage.
• Strong communication, coordination, and organizational skills.
• Ability to prioritize multiple tasks and work under deadlines.

Good attention to detail and customer-service orientation

Key Skills:

• Service coordination
• Scheduling
• Documentation
• Excel
• ERP/CRM
• Proposal/Invoicing
• Reporting
• Follow-up
• Time management