Service engineer intern / trainee

Spinks World; Bengaluru; On-site; INR 600,000 - 800,000; Full time

Job summary

Spinks World in Bengaluru, India, seeks a technical support engineer to assist customers by phone, email or in person. You will troubleshoot complex mechanical, mechatronic, electrical, electronics, or optics issues and collaborate with cross-functional teams to implement solutions, while documenting findings and contributing to product quality.

Ideal candidates hold a technical engineering degree, strong problem-solving and communication skills, and the ability to work effectively in a team,

Qualifications

• Bachelor’s degree or diploma in mechanical, mechatronic, electrical, electronics or optics engineering.
• Strong understanding of mechanical, mechatronic, electrical, electronics or optics principles.
• Excellent communication and problem-solving skills.
• Ability to work effectively in a team environment.
• Strong analytical and troubleshooting skills.
• Familiarity with industry-standard tools and software is an added advantage.

Responsibilities

• Provide technical support and assistance to customers via phone, email, or in-person.
• Troubleshoot and resolve complex technical issues related to mechanical, mechatronic, electrical, electronics, or optics systems.
• Collaborate with cross-functional teams to identify and implement solutions for customer complaints.
• Develop and maintain technical documentation and reports.
• Participate in training programs to enhance technical skills and knowledge.
• Analyze data and provide insights to improve product quality and customer satisfaction.

Skills

Technical support

Troubleshooting

Communication

Team collaboration

Data analysis

Education

Bachelor's degree in Mechanical/Mechatronic/Electrical/Electronics/Optics

Diploma in Engineering

Tools

Industry-standard tools & software

Job description

• Provide technical support and assistance to customers via phone, email, or in-person.


• Troubleshoot and resolve complex technical issues related to mechanical, mechatronic, electrical, electronics, or optics systems.


• Collaborate with cross-functional teams to identify and implement solutions for customer complaints.


• Develop and maintain technical documentation and reports.


• Participate in training programs to enhance technical skills and knowledge.


• Analyze data and provide insights to improve product quality and customer satisfaction.

Job Requirements

• Bachelor's Degree, Diploma, or equivalent in Mechanical, Mechatronic, Electrical, Electronics, or Optics Engineering.


• Strong understanding of mechanical, mechatronic, electrical, electronics, or optics principles and concepts.


• Excellent communication and problem-solving skills.


• Ability to work effectively in a team environment and collaborate with colleagues.


• Strong analytical and troubleshooting skills.


• Familiarity with industry-standard tools and software is an added advantage.

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.