Service Engineer

Control Print (CPL); Solan; On-site; INR 300,000 - 420,000; Full time

Job summary

Control Print (CPL) in Rajkot is seeking a Field Services Engineer to install, maintain and service coding and marking solutions at client facilities. You will troubleshoot and resolve technical issues, perform preventive maintenance, and provide effective technical support.

Ideal candidates have experience in field service, strong customer service skills, and a willingness to travel as required. This is an on-site position requiring independent work and good communication.

Qualifications

• Experience in Field Service and preventive maintenance of industrial equipment.
• Proficient in troubleshooting and providing technical support for mechanical and electronic systems.
• Strong customer service and communication skills; able to work independently.
• Willingness to travel frequently as required.

Responsibilities

• Install, maintain, and service coding and marking solutions at client sites.
• Troubleshoot and resolve technical issues; perform preventive maintenance.
• Build strong customer relationships and ensure customer satisfaction.

Skills

Field service

Preventive maintenance

Troubleshooting

Customer service

Communication

Work independently

Travel willingness

Coding equipment

Education

Electrical/Electronics diploma or degree

Job description

Company Description

Control Print Limited, headquartered in Mumbai, is Indias leading provider of coding and marking solutions with over 30 years of experience in delivering innovative and cost-effective printing systems. Serving diverse industries globally, the company has a strong presence with 11 branches across India and international offices in Sri Lanka, Bangladesh, Nepal, and Oman. With state-of-the-art manufacturing facilities in Himachal Pradesh and Assam, Control Print employs a dedicated team of over 800 professionals, including 300+ factory-trained engineers. The company offers advanced printing systems and a wide range of inks and consumables, catering to the needs of manufacturers in compliance, traceability, and branding.

Role Description

This is a full-time, on-site role based in Rajkot for a Field Services Engineer. Responsibilities include installing, maintaining, and servicing coding and marking solutions at client facilities. The role involves troubleshooting and resolving technical issues, conducting preventive maintenance, and providing efficient technical support. Building strong customer relationships and ensuring customer satisfaction are key aspects of the role.

Qualifications

• Experience in Field Service and Preventive Maintenance of industrial equipment
• Proficiency in Troubleshooting and providing Technical Support for mechanical and electronic systems
• Strong Customer Service skills, including resolving client concerns and ensuring satisfaction
• Good communication skills and the ability to work independently
• Diploma or degree in Engineering (Electrical/ Electronics)
• Familiarity with coding and marking equipment is a plus
• Willingness to travel frequently as required by the role