Service Engineer

Jayita CAD CAM Systems; Kolkata District; On-site; INR 250,000 - 350,000; Full time

Job summary

Jayita CAD CAM Systems in Kolkata is seeking a full-time Service Engineer to install, configure, and commission solvent printing machines and related systems at customer sites. You will perform routine maintenance, diagnose technical issues, carry out repairs, and provide on-site technical support to ensure equipment operates safely and efficiently.

The role involves documenting service activities, maintaining service records, and coordinating with internal teams to arrange parts and follow up

Qualifications

• Strong troubleshooting and technical support skills for printing machines and related equipment.
• Maintenance & repair skills, including preventive maintenance and on-site repairs of mechanical/electrical components.
• Field service experience at customer sites with ability to manage on-site activities independently.
• Effective communication to interact with customers and internal teams, explaining issues and updates.
• Diploma or degree in Mechanical, Electrical, Electronics, or related engineering field is preferred.
• Basic understanding of CAD/CAM or printing technology is advantageous.

Responsibilities

• Install, configure, and commission solvent printing machines and related systems at customer locations.
• Perform routine maintenance and diagnose/repair technical issues on-site.
• Document service activities and maintain service records.
• Coordinate with internal teams to arrange parts and manage complex issues.
• Explain equipment usage to customers and provide basic training; communicate timelines and outcomes clearly.

Skills

Troubleshooting

Maintenance & repair

Field service experience

Communication skills

Technical manuals

Safety procedures

Travel readiness

CAD/CAM knowledge

Education

Diploma / Degree in Engineering

Tools

CAD/CAM knowledge

Job description

Company Description

Jayita CAD CAM Systems is a leading wholesaler, trader, and distributor of a wide range of industrial products, including solvent printing machines and related equipment. The company focuses on delivering reliable, high-quality solutions to businesses that depend on precision printing and CAD/CAM technologies. In addition to product supply, Jayita CAD CAM Systems provides professional installation and maintenance services to ensure optimal performance and longevity of equipment. Team members work closely with customers to support smooth operations and minimize downtime through responsive service and technical expertise.

Role Description

This is a full-time, on-site Service Engineer role based in Kolkata. The Service Engineer will be responsible for installing, configuring, and commissioning solvent printing machines and related systems at customer locations. Daily tasks include performing routine maintenance, diagnosing technical issues, carrying out repairs, and providing on-site technical support to ensure equipment operates safely and efficiently. The role involves documenting service activities, maintaining service records, and coordinating with internal teams to arrange parts and follow up on complex issues. The Service Engineer will also interact directly with customers to explain equipment usage, provide basic training, and communicate service timelines and outcomes in a clear and professional manner.

Qualifications

• Candidates should possess strong troubleshooting and technical support skills for printing machines and related equipment.
• Candidates should possess maintenance & repair skills, including preventive maintenance and hands-on repair of mechanical and electrical components.
• Candidates should possess field service experience, with the ability to work at customer sites and manage on-site service activities independently.
• Candidates should possess effective communication skills to interact with customers and internal teams, explain technical issues, and provide clear updates.
• Diploma or degree in Mechanical, Electrical, Electronics, or related engineering field is preferred.
• Basic understanding of CAD/CAM or printing technology will be an advantage.
• Ability to read technical manuals, interpret schematics, and follow safety procedures.
• Willingness to travel within the region for on-site service and flexible to work as per customer requirements.