Service Engineer

Control Print (CPL); Alwar; On-site; INR 350,000 - 520,000; Full time

Job summary

Control Print Limited, a leader in coding and marking solutions, seeks a Field Services Engineer for on-site work in Rajkot to install, maintain and service client systems.

Responsibilities include troubleshooting mechanical and electronic equipment, performing preventive maintenance, building strong customer relations, and ensuring high customer satisfaction; travel will be frequent and independence is essential.

Qualifications

• Experience in Field Service and preventive maintenance of industrial equipment.
• Proficiency in troubleshooting and providing technical support for mechanical and electronic systems.
• Strong customer service skills and ability to resolve client concerns.
• Good communication skills and the ability to work independently.
• Diploma or degree in Engineering (Electrical/ Electronics).
• Familiarity with coding and marking equipment is a plus.
• Willingness to travel frequently as required by the role.

Responsibilities

• Install, maintain and service coding and marking solutions at client facilities.
• Troubleshoot and resolve technical issues for mechanical and electronic systems.
• Perform preventive maintenance and quality checks.
• Build strong customer relationships and ensure customer satisfaction.

Skills

Field Service Experience

Preventive Maintenance

Troubleshooting

Customer Service

Communication Skills

Independence

Willingness to travel

Education

Engineering diploma/degree (Electrical/ Electronics)

Tools

Coding & Marking Equipment familiarity

Job description

Company Description

Control Print Limited, headquartered in Mumbai, is Indias leading provider of coding and marking solutions with over 30 years of experience in delivering innovative and cost-effective printing systems. Serving diverse industries globally, the company has a strong presence with 11 branches across India and international offices in Sri Lanka, Bangladesh, Nepal, and Oman. With state-of-the-art manufacturing facilities in Himachal Pradesh and Assam, Control Print employs a dedicated team of over 800 professionals, including 300+ factory-trained engineers. The company offers advanced printing systems and a wide range of inks and consumables, catering to the needs of manufacturers in compliance, traceability, and branding.

Role Description

This is a full-time, on-site role based in Rajkot for a Field Services Engineer. Responsibilities include installing, maintaining, and servicing coding and marking solutions at client facilities. The role involves troubleshooting and resolving technical issues, conducting preventive maintenance, and providing efficient technical support. Building strong customer relationships and ensuring customer satisfaction are key aspects of the role.

Qualifications

• Experience in Field Service and Preventive Maintenance of industrial equipment
• Proficiency in Troubleshooting and providing Technical Support for mechanical and electronic systems
• Strong Customer Service skills, including resolving client concerns and ensuring satisfaction
• Good communication skills and the ability to work independently
• Diploma or degree in Engineering (Electrical/ Electronics)
• Familiarity with coding and marking equipment is a plus
• Willingness to travel frequently as required by the role