Service Engineer

Control Print (CPL); Bengaluru; On-site; INR 350,000 - 550,000; Full time

Job summary

Control Print Limited in Rajkot is seeking a Field Services Engineer to install, maintain and service coding and marking solutions at client facilities. This on-site, full-time role emphasizes preventive maintenance and rapid issue resolution to minimize downtime.

You will troubleshoot mechanical and electronic systems, build strong customer relationships, and travel frequently as required. Diploma or Engineering in Electrical/Electronics preferred.

Qualifications

• Experience in Field Service and preventive maintenance of industrial equipment.
• Proficiency in Troubleshooting and providing Technical Support for mechanical and electronic systems.
• Strong Customer Service skills, including resolving client concerns and ensuring satisfaction.
• Good communication skills and the ability to work independently.
• Diploma or degree in Engineering (Electrical/ Electronics).
• Familiarity with coding and marking equipment is a plus.
• Willingness to travel frequently as required by the role.

Responsibilities

• Install, maintain, and service coding and marking solutions at client facilities.
• Troubleshoot and resolve technical issues; conduct preventive maintenance.
• Provide efficient technical support and build strong customer relationships.
• Travel to client sites as required and ensure customer satisfaction.

Skills

Field service experience

Troubleshooting

Customer service

Communication skills

Willingness to travel

Independent work

Education

Diploma or degree in Electrical/Electronics Engineering

Tools

Coding and marking equipment familiarity

Job description

Company Description

Control Print Limited, headquartered in Mumbai, is Indias leading provider of coding and marking solutions with over 30 years of experience in delivering innovative and cost-effective printing systems. Serving diverse industries globally, the company has a strong presence with 11 branches across India and international offices in Sri Lanka, Bangladesh, Nepal, and Oman. With state-of-the-art manufacturing facilities in Himachal Pradesh and Assam, Control Print employs a dedicated team of over 800 professionals, including 300+ factory-trained engineers. The company offers advanced printing systems and a wide range of inks and consumables, catering to the needs of manufacturers in compliance, traceability, and branding.

Role Description

This is a full-time, on-site role based in Rajkot for a Field Services Engineer. Responsibilities include installing, maintaining, and servicing coding and marking solutions at client facilities. The role involves troubleshooting and resolving technical issues, conducting preventive maintenance, and providing efficient technical support. Building strong customer relationships and ensuring customer satisfaction are key aspects of the role.

Qualifications

• Experience in Field Service and Preventive Maintenance of industrial equipment
• Proficiency in Troubleshooting and providing Technical Support for mechanical and electronic systems
• Strong Customer Service skills, including resolving client concerns and ensuring satisfaction
• Good communication skills and the ability to work independently
• Diploma or degree in Engineering (Electrical/ Electronics)
• Familiarity with coding and marking equipment is a plus
• Willingness to travel frequently as required by the role