Service Engineer

Semsonstech; Mumbai; On-site; INR 300,000 - 520,000; Full time

Job summary

Semsonstech is seeking a field service engineer to install, commission and service a range of machinery at customer sites across Mumbai. You will diagnose faults, perform preventive maintenance and train operators on new equipment.

The role requires reading electrical diagrams, understanding mechanical drawings, and clear communication with factory owners. Willingness to travel locally is essential.

Qualifications

• Diploma or degree in Mechanical, Electrical, Electronics or Mechatronics Engineering.
• 1–2 years of hands-on experience with industrial machinery or servo systems.
• Able to read electrical circuit diagrams and mechanical drawings.
• Willing to travel for installations and service visits.
• Clear communicator, able to explain fixes to factory owners.

Responsibilities

• Install and commission machines at customer sites, including calibration and operator training.
• Diagnose and repair mechanical, electrical and control-system faults on-site and at Mumbai workshop.
• Perform scheduled maintenance visits and keep service records.
• Provide first-line support to customers via phone and WhatsApp.
• Log recurring faults and feed back to the technical team.
• Travel to customer factories across Mumbai and other cities for installations and service calls.

Skills

Mechanical

Electrical

Reading diagrams

Communication

Education

Diploma/degree in Mechanical or Electrical or Electronics or Mechatronics

Job description

You will be the person a jewellery manufacturer calls when a machine needs to go from crate to production floor, or when a line stops mid-shift. You will work across our full catalogue — diamond wax setting machines, laser marking and welding systems, XRF gold analyzers, 3D printers and casting equipment — learning the mechanical, electrical and software side of each.

Responsibilities

• Install and commission machines at customer sites, including calibration and first-run training for the operator
• Diagnose and repair mechanical, electrical and control-system faults on-site and, where needed, at our Mumbai workshop
• Carry out scheduled maintenance visits and keep service records for each customer machine
• Support customers over phone and WhatsApp for first-line troubleshooting before a site visit is needed
• Report recurring faults and design feedback to the technical team so they can be fixed at the source
• Travel to customer factories across Mumbai and, as needed, other cities for installations and service calls

What we're looking for

• Diploma or degree in Mechanical, Electrical, Electronics or Mechatronics Engineering
• 1–2 years of hands‑on experience with industrial machinery, servo systems or electro‑mechanical equipment — fresh, technically strong candidates are welcome to apply
• Comfortable reading electrical circuit diagrams and mechanical assembly drawings
• Willing to travel for installations and service visits
• Clear communicator — you will often be explaining a fix to a factory owner, not another engineer