Service Engineer

Boon Edam; Navi Mumbai, Mumbai; On-site; INR 350,000 - 580,000; Full time

Job summary

Boon Edam is seeking a Field Service Engineer to handle installation, testing and commissioning of electro-mechanical equipment at client sites across the region. The role requires performing preventive maintenance, diagnosing faults, and minimizing downtime while interfacing with access control systems.

You will train client staff on operation and daily care, manage spare parts and service reports, and ensure adherence to EHS regulations. Travel within the region is mandatory.

Qualifications

• Educational qualifications as stated: B.E./B.Tech or Diploma in Electrical, Electronics or Mechanical Engineering; ITI accepted.

Responsibilities

• Perform precise installation, testing and commissioning at client sites (corporates, airports, hotels).
• Conduct planned preventive maintenance to ensure uptime.
• Diagnose and troubleshoot faults in electrical circuits and control systems.
• Handle corrective maintenance and emergency breakdown calls with minimal downtime.
• Interface products with third-party access control systems (card readers, alarms).
• Provide basic on-site training to client staff on operation and care.
• Manage parts inventory, submit service reports, and maintain documentation.
• Ensure compliance with site EHS regulations.

Skills

Installation

Testing

Commissioning

Maintenance

Troubleshooting

Sensor calibration

Electrical wiring

Access Control Systems

Education

B.E./B.Tech or Diploma in Electrical/Electronics/Mechanical Engineering ITI

Job description

Roles and Responsibilities (KRAs)

• Perform precise Installation, Testing, and Commissioning of new equipment at client sites (e.g., Corporates, Airports, Luxury Hotels).
• Conduct timely Planned Preventive Maintenance (PPM) and proactive servicing to ensure equipment uptime.
• Expertly diagnose and troubleshoot complex faults in Electrical Circuits, Control Systems, ,
• Handle corrective maintenance and emergency breakdown calls with a focus on quick resolution and minimal downtime.
• Interface and integrate our products with 3rd party Access Control Systems (e.g., Card Readers, Fire Alarm Systems).
• Provide basic on-site Training to client maintenance teams on equipment operation and daily care.
• Manage parts inventory, submit accurate Service Reports (Digital/Paper), and maintain job documentation.
• Ensure strict compliance with all site EHS (Environment, Health, Safety) regulations.

Candidate Profile / Requirements

• Education: B.E. / B.Tech or Diploma in Electrical, Electronics, or Mechanical Engineering ITI .
• Experience: 2 to 5 years in a Field Service or Maintenance role for Electro-Mechanical equipment (e.g., elevators, automated gates, security systems, CNC machines).
• Core Technical Skills: Proficient with schematics, low-voltage wiring, sensor calibration, and basic mechanical fitting.
• Mobility: Mandatory willingness to travel extensively (60-80%) within the region/India for service calls.
• Communication: Excellent verbal and written English for technical reporting and client interaction.