Service Coordinator

Orion Water Treatment; Sriperumbudur; On-site; INR 180,000 - 320,000; Full time

Benefits offered by this job

Food Provides

Accommodation provides

Job summary

Orion Water Treatment in India is seeking a focused service coordinator to handle customer service requests and complaints, schedule engineers for field visits, and monitor progress to timely completion.

You will maintain service records, coordinate spare parts, and prepare quotations and invoices, ensuring compliance with company procedures. Female candidates only may apply, and basic onsite support is provided along with accommodation and meals.

Responsibilities

• Receive customer service requests and complaints.
• Schedule and coordinate engineers for field visits.
• Monitor job progress and ensure timely completion.
• Maintain service reports and customer records.
• Coordinate spare parts, prepare quotations and invoices.
• Prepare service documents.

Job description

Receive customer service requests complaints schedule coordinate engineers for field visits monitor job progress, ensure timely completion maintain service reports customer records, coordinate spare parts prepare quotations invoices service documents

Required Candidate profile

• Follow up with customers regarding service status and feedback
• Generate daily, weekly, and monthly service report
• Ensure compliance with company service procedures and standard
• Female candidate only.

Perks and benefits

• Food Provides
• Accommodation provides