Service Advisor (After Sales) – Automobile Sector

Patel Motors Pvt. Ltd.; Indore District; On-site; INR 200,000 - 340,000; Full time

Job summary

Patel Motors Pvt. Ltd. in Indore is seeking a customer-focused Service Advisor to support our after-sales team.

You will handle service requests, explain repair work, and coordinate with workshop staff to ensure a smooth vehicle intake to delivery. Responsibilities include preparing job cards, providing cost estimates and timelines, ensuring timely vehicle delivery with quality service, and maintaining service records for repeat business.

Qualifications

• Graduate (any stream) with good communication.
• Two-wheeler and valid driving license mandatory.
• Indore local candidate required.

Responsibilities

• Attend customer service requests and explain repair/maintenance work.
• Prepare job cards and coordinate with technicians/workshop team.
• Provide cost estimates and timelines to customers.
• Ensure timely delivery of vehicles with quality service.
• Handle customer queries, feedback and complaints professionally.
• Maintain service records and follow-up for repeat business.

Skills

Customer handling

Communication

Education

Graduate (any stream)

Job description

We are looking for a customer-focused Service Advisor to join our after-sales team. The role involves managing customer service requirements, coordinating with workshop teams, and ensuring a smooth service experience from vehicle intake to delivery.

Key Responsibilities:

• Attend customer service requests and explain repair/maintenance work
• Prepare job cards and coordinate with technicians/workshop team
• Provide cost estimates and timelines to customers
• Ensure timely delivery of vehicles with quality service
• Handle customer queries, feedback, and complaints professionally
• Maintain service records and follow-up for repeat business

Requirements:

• Graduate (any stream)
• Good communication & presentable personality
• Customer handling skills
• Indore local candidate
• Must have two-wheeler & valid driving license

Salary:

As per market norms + incentives