Senior Transaction Processing Officer - Capital Market Cash Management

Mphasis Ltd; Bengaluru; On-site; INR 500,000 - 750,000; Full time

Job summary

Mphasis Ltd in Bengaluru, Karnataka is seeking a L3 level Senior Transaction Processing Executive/Officer to handle Capital Market – Advisor Service – Cash Management documents for a US client in a non-voice BPS setup.

Ideal candidates will have strong MS Office skills, fast typing (28 WPM), excellent communication, and hands-on experience with cash management processing, high-value transactions, and providing updates to brokerage advisors. US shift hours and OT may apply.

Qualifications

• Education: 12+3 degree mandatory; BCom, BBA or BBM preferred.
• Engineering/Tech graduates not preferred; relevant BPO experience welcomed.

Skills

MS Office

Excel

PowerPoint

Macros

Email Drafting

Typing 28 WPM

Communication Skills

Education

12+3 Degree Education

BCom/BBA/BBM preferred

Job description

Sr Transctn Procng Off Job Description

Who are we looking for?

L 3 level Senior Transaction Processing Executive/Officer – to process the Capital Market – Advisor Service – Cash Management documents for a Non-Voice BPS account (US Client).

Technical Skills

• Excellent MS Office skills – MS Excel, Power Point, Excel Macros and E Mail Drafting
• Good Typing Speed of 28 WPM with >=95% accuracy
• Excellent Communication skills – to attend Client Calls, Onshore Training etc

Process Skills

• Good and sound knowledge of Capital Market Concepts – preferably US Stock Market
• Expert Knowledge on Processing of Cash Management Transactions of Securities – Receipts, Disbursements, High Value securities processing, Verification, analyzing documents and providing Updates to Brokerage Advisors of their requests.
• Sound knowledge on Review and Verification process of Cash management activities of Advisors
• Knowledge of Handling High value Transactions Reports making, Escalation Handling , Process Update sharing 100% Accurate work required as Errors will have Financial impacts from Client and their Customer side.

Behavioral Skills

• Strictly US Shift Working Hours – should be flexible to do Over Time duty if required.
• Punctual and adherence to attendance and Leaves To report to Team Lead and follow the Instructions and the HR Policies as per Company

Certification

Education: 12 + 3 Degree Education is mandatory – B Com, BBA and BBM Graduates preferred, however Candidate with good work experience (similar BPO field and domain) but with other Specialization will also be looked into. Additional Certification on Stock Market Subjects is added advantage. No Engineering / Tech Graduates

Experience

Candidate should have minimum 2 to 3 years work experience in similar BPO field – preferable from Banking and Capital Market Domain (primary preference) Should have handled Cash management Processing in previous organization.

Expected Competencies

• Interpersonal Effectiveness: Candidate should be a team player and demonstrate required aptitude and attitude towards work and the Team.
• Service Orientation: Candidate should be Customer Centric and committed to deliver the best to Customers and the Business.