Senior Transaction Processing Executive/Officer

Mphasis

Mangaluru

On-site

INR 400,000 - 600,000

Full time

14 days+

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Job summary

A leading IT services company in Mangaluru is seeking a Senior Transaction Processing Executive to manage Asset Transfer documents for a US client. The ideal candidate has at least 1 year of BPO experience, strong knowledge of the stock and capital market, and excellent communication skills. This role demands accuracy and flexibility to work night shifts from the office. Competitive compensation is offered.

Qualifications

Minimum 1 year of work experience in similar BPO field, preferably from Banking and Capital Market Domain.
Prior experience on Asset Transferring, Mutual Funds process is required.
Additional Certification on Stock Market Subjects is an added advantage.

Responsibilities

Process Capital Market – Brokerage process‑Asset Transfer documents for a Non‑Voice BPS account.
Handle Client Escalation and create Reports.
Work accurately as errors will have financial impacts.

Skills

Good and sound knowledge of Stock Market and Capital Market Concepts

Expert knowledge on Processing of Asset Transfer

Excellent MS Office skills

Good Typing Speed of 30 WPM with >= 95% accuracy

Excellent Communication skills

Education

12 + 3 Degree Education (B Com, BBA, BBM preferred)

Job description

Direct message the job poster from Mphasis

Job Title: Senior Transaction Processing Executive/Officer

Work Location: Ella, PL Compound, Morgansgate, Jeppu Market Road, Mangalore, Karnataka (Work from office)

Shift time: Must be flexible for 6.30 PM, 7.30 PM, 8.30 PM (Night shift) M–F

Job Description

Senior Transaction Processing Executive/Officer – process the Capital Market – Brokerage process‑Asset Transfer documents for a Non‑Voice BPS account (US Client).

Process Skills

Good and sound knowledge of Stock Market and Capital Market Concepts – Primarily US stock market.
Expert knowledge on Processing of Asset Transfer – primarily Mutual Funds. Processing High Net Value Mutual Funds, Verification, Analyzing MF documents and providing Updates to Brokerage Advisors of their requests.
Reports making, Client Escalation handling, Mail Drafting, Update sharing with Team.
Sound Analytical, Quick Learning ability, Zeal to learn new things.
100% Accurate work required as Errors will have financial impacts from Client and their Customer side.
Strictly US Shift Working Hours (India Late Evening or Night Shifts) – should be flexible to do Over Time duty if requirement arises.
Working From Office.

Experience needed

Candidate should have minimum 1 year of work experience in similar BPO field – preferable from Banking and Capital Market Domain (primary preference).
Prior experience on Asset Transferring, Mutual Funds process is required.

Technical / Non-Technical Skills

Excellent MS Office skills – MS Excel, Power Point, Excel Macros and E Mail Drafting.
Good Typing Speed of 30 WPM with >=95% accuracy.
Excellent Communication skills – to attend Client Calls, Onshore Training etc.

Behavioral Skills

Strictly US Shift Working Hours – should be flexible to do Over Time duty if required.
Punctual and adherence to attendance and Leaves.
To report to Team Lead and follow the Instructions and the HR Policies as per Company.

Certifications Needed

Education: 12 + 3 Degree Education is mandatory – B Com, BBA and BBM Graduates preferred, however Candidate with good work experience but with other Specialization can be looked into to some extent Only.
Additional Certification on Stock Market Subjects is added advantage.
No Tech Graduates – BE, B Tech, M Tech.

Interested candidate please share your updated resume to my email id: renita.lasrado1@mphasis.com

Seniority level