Senior Technical Writer

Mettler-Toledo International, Inc; Mumbai; On-site; INR 800,000 - 1,200,000; Full time

Benefits offered by this job

Medical insurance for you & your family

Access to Telemedicine application

Multitude of learning and growth opportunities

Job summary

Mettler-Toledo International, Inc in Mumbai is seeking an experienced Technical Writer to manage product documentation and content strategies. This role requires a degree in technology and 6-10 years of technical writing experience. You will collaborate with global teams, ensure quality compliance and facilitate reviews with stakeholders.

Offering job flexibility, medical insurance for you and your family, as well as opportunities for professional growth in an inclusive environment.

Qualifications

• 6-10 years’ experience in technical writing.
• Experience working with R&D team and product managers in agile environment.
• Proficient in both written and spoken English.

Responsibilities

• Plan, create, and manage product documentation.
• Research and gather information from SMEs for creation of documentation.
• Perform peer review of documents created by other writers.

Skills

Technical writing

Project management

Content management systems

Attention to detail

Illustration tools

Communication skills

Education

Degree in technology (e.g., engineering)

Tools

SCHEMA ST4

Job description

About Mettler Toledo

METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit www.mt.com.

Our Opening and Your Responsibilities

• Plan, create, and manage product documentation with a focus on Reference Manuals, User Manuals, Installation Instructions
• Develop and implement content strategies, document structure
• Target group-oriented content creation and maintenance in the XML-based CMS (SCHEMA ST4)
• Research and gather information from SMEs for creation of product documentation
• Ability to understand complex technologies (hardware, software) and create clear and concise technical information
• Create the technical content in English language in compliance with technical writing standards
• Create technical illustrations from 3D CAD data and User interface (UI) images of the instrument
• Document the working methodology and assist in creating standard workflow procedures
• Perform peer review of documents created by other technical writers to ensure compliance with quality standards
• Improve documentation processes and standards including terminology consistency, review workflows and creation of process documents
• Mentoring of junior writers
• Facilitate regular reviews with stakeholders to incorporate feedback and ensure high-quality outputs that meet user needs

What You Need to Succeed

Minimum Qualification / Requirements

• Degree in technology (e.g., engineering, etc.)
• 6-10 years’ experience in technical writing
• Project management skills (Planning & prioritization of tasks, estimation, stakeholder communication and risk mitigation)
• Experienced SCHEMA ST4 or any other component content management system (CCMS) software
• Experienced in using illustration tools
• Experience working with R&D team and product managers in agile environment
• Attention to detail: Meticulous focus on formatting, terminology and accuracy
• Proficient in both written and spoken English
• Excellent communication skills
• Self-motivated and capable of working independently on projects
• High quality awareness

Our Offer to You

• One Team that thrives on collaboration and innovation
• Opportunities to work with Global teams
• An open, fair and inclusive environment
• Multitude of learning and growth opportunities
• Medical insurance for you & your family, with access to Telemedicine application
• A brand name that is identified worldwide with precision, quality, and innovation.

Equal Opportunity Employment

We promote equal opportunity worldwide and value diversity in our teams in terms of business background, area of expertise, gender and ethnicity. For more information on our commitment to Sustainability, Diversity and Equal Opportunity please visit us here.