Tech Writer

City of Shakopee, MN; Pune District; On-site; INR 900,000 - 1,800,000; Full time

Benefits offered by this job

Flexible time off

Parental leave

Medical and retirement benefits

Job summary

Emerson in India (Pune) seeks a skilled Technical Writer to craft and maintain user documentation for software and hardware, collaborating with product teams to capture complex topics in clear English.

You will operate in an Agile environment, use DITA CMS, and ensure content quality, structure, and accessibility across multi-disciplinary audiences.

The role offers growth, mentorship, and a culture that values innovation and collaboration.

Qualifications

• Exceptional English writing and verbal communication skills.
• Experience in writing technical documents.
• Ability to work in an Agile development environment.
• Ability to design and organize document structure.
• Hands-on installation and product understanding helpful.

Responsibilities

• Attend conference calls to address product topics.
• Analyze information for policy, procedure, and form docs.
• Determine needs of users of our technical documentation.
• Develop, write, and support end-user docs with high-level content.
• Write or revise content for new/existing products.
• Produce end-user docs for diverse audience including operators and engineers.
• Work in DITA CMS to write and maintain docs.
• Plan, schedule, and track doc work to meet release dates.
• Maintain a library of application documentation.
• Follow Emerson writing style, format, and content standards.
• Explore complex products and provide accurate docs for software/hardware.
• Lead review and approval of content in the DMS.

Skills

Written communication

English writing

Agile

Detail-oriented

Team player

Education

Bachelor's degree

Master's degree

Tools

DITA CMS

Microsoft Word

Adobe Suite

Excel

PowerPoint

Job description

In This Role, Your Responsibilities Will Be:

• Regularly attend and participate in project conference calls for product developments to ensure specialized topics are appropriately addressed
• Analyze information required for the development or update of policy, procedure, and form documentation
• Determine the needs of those who use our technical documentation

• Develop, write, and support end-user documentation that includes high-level technical content, reference material, and detailed, task-specific work instructions

• Write or revise supporting content for new and existing products

• Write end-user documentation for a multi-disciplined and multi-cultural audience, including process control operators, control systems maintenance and design engineers, configuration engineers, and others

• Work in DITA CMS to write new documentation and maintain existing documentation.

• Assist in planning, scheduling, and tracking documentation work to meet product release dates and client deliverables

• Maintain a library of application documentation, cataloging it for internal and/or external use

• Follow the standard processes outlined by Emerson for writing style, format, and content

• Explore complex technical products and provide technically accurate and audience-focused documents for new and existing functionality in software and hardware

• Be responsible for driving the review and approval of technical content within the document management system

Who You Are:

• Cross-functional teammate
• Detail-oriented, organized, flexible, and proactive team player
• Should be able to take decisions, in the absence of complete information
• Determined to achieve your goals, despite facing obstacles
• Comfortable working in an Agile development environment
• Willing to accept feedback and implement changes quickly and with a positive attitude
• Open to change and continue to learn and experience new opportunities

For This Role, You Will Need:

• Bachelor’s degree and 5+ years of relevant experience or a master’s degree and 3+ year of relevant experience
• Exceptional English writing and verbal communication skills and experience in writing technical documents
• Ability to develop product understanding by working closely with product developers in an Agile development environment
• Ability to design and organize document structure
• Interest in hands‑on installation, configuration and use of the software to further develop product understanding
• Understanding of accepted technical writing style conventions
• Ability to work collaboratively as part of a team
• Self‑motivated and able to work independently
• Ability to simultaneously handle multiple projects and monitor their progress with minimal supervision
• Excellent time management skills and ability to meet deadlines
• Strong research skills

Preferred Qualifications That Set You Apart:

• Experience with modular documentation (for example, DITA XML) and DITA component content management systems
• Experience working with large Microsoft Word documents and Adobe Suits.
• Desire to seek continuous improvements and innovation
• Experience in using Microsoft Excel, PowerPoint
• Demonstrated internships in technical writing/information development
• Knowledge of Industrial Controls (for Example DCS or PLCs)
  

Our Culture & Commitment to You:

• At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams working together are key to driving growth and delivering business results.

• We recognize the importance of employee well-being. We prioritize providing competitive benefits plans, a variety of medical insurance plans, an Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation, and holiday leave.