Technical Writer

UST; Bengaluru; On-site; INR 600,000 - 1,200,000; Full time

Job summary

UST is seeking a Technical Writer to join its Technical Publication team in Bangalore. The role requires following style guides to produce clear customer-facing documentation and collaborating with fellow writers and internal partners to develop strategy and content.

Opportunity to contribute to content management, process development, and quality governance across multiple projects. Preferred candidates hold a Bachelor’s degree with a technical writing certification and 2–5 years of end‑to‑end

Qualifications

• Bachelor’s degree and certification in Technical writing.
• 2–5 years of technical writing experience with end‑to‑end development of documentation for a technical audience.
• Must be able to prioritize and complete multiple tasks and collaborate with team members.
• Understanding of DITA/XML.
• Flexible and quick learner with strong decision‑making skills.

Responsibilities

• Independently manage Technical Writing projects, defining objectives, planning, and milestones.
• Serve as SME for editorial and quality control standards with internal partners.
• Perform publication duties using agile/waterfall methods including layout, illustration, and editing.
• Develop clear written materials to support product development activities.
• Coordinate with SMEs to collect information and ensure technical accuracy and timely delivery.
• Report on document quality metrics and collaborate to improve processes.

Education

Bachelor's degree

Technical writing certification

Master’s degree (preferred)

Tools

DITA/XML

Adobe FrameMaker

Arbortext Editor

Snagit

MS Word

MS PowerPoint

Job description

Who we are:

UST helps the world’s best organizations grow and succeed through transformation. Bringing together the right talent, tools, and ideas, we work with our client to co-create lasting change. Together, with over 30,000 employees in 30+ countries, we build for boundless impact—touching billions of lives in the process. Visit us at .

Summary

UST is looking for a technical writer on our Technical Publication team, need to follow our style guides to create clear and concise information to help our customers. You will collaborate with fellow writers and internal business partners (such as GPS managers) to develop strategy and content. You will participate in content management efforts, process development, and quality governance in support of team success, while working independently on multiple projects.

With new programs, products, and strategies being developed and launched all the time, the opportunities for imaginative and innovative thinking and content strategy are endless.

This position will be located in Bangalore. Kindly note that this position requires working in the 2 PM to 11 PM shift.

The Opportunity

• Independently working on Technical Writing projects: ensure the projects are completed on time, objectives are defined, necessary planning activities (e.g., plan authoring, review, estimation of deliverables, milestones, validating and testing, reliability, and risk mitigation of documents). Ensure project results meet requirements and also ensure technical accuracy, quality, reliability, and schedule.
• Serve as a subject matter expert for internal teams and business partners regarding editorial and quality control standards. Collaborate with the manager and others within the organization to plan required quality checks to ensure materials are up‑to‑date and revised as scheduled. Validate and manage processes to ensure material complies with standards and approval.
• Performs technical publications production duties using agile/ waterfall methodology: page composition and layout, illustration, and technical writing and editing. Develops clear written materials to support product development activities. Work cross‑functionally with SMEs to collect product information and specifications. Collects and organizes technical information and product images, and coordinates layout for publication. Adheres to established terminology, style and editorial quality standards.
• Work collaboratively and effectively with others to promote innovative approaches and enhance productivity related to quality material development.
• Report on document quality metrics/targets and collaborate with managers to analyze operational effectiveness to meet quality standards.

What You Need

• Bachelor's Degree and certification in Technical writing, master’s Degree (preferred), and 2-5 years working in a technical writing role with responsibility for end‑to‑end development of documentation for a technical audience.
• Must be able to prioritize and complete multiple tasks and follow through with team members to achieve group and individual goals.
• Highly organized and detail‑oriented. Ability to build and maintain positive and productive inter‑departmental working relationships. Ability to influence team members and stakeholders on change management.
• Understanding of DITA/XML
• Have an understanding of technical certification methods for global audiences.
• Must be flexible and possess outstanding decision‑making skills.
• Excellent verbal, written, and interpersonal communication skills; ability to work cross‑functionally, maintain, and regularly update multiple project schedules.
• Must be a quick learner, self‑starter, and have the ability to work with minimal supervision in a fast‑paced, high‑tech environment.

Required Skills

• DITA/XML
• Adobe FrameMaker
• Arbotext Editor
• Snagit
• MS Word
• MS PowerPoint

Qualification

Bachelor’s degree.

What We Believe

We’re proud to embrace the same values that have shaped UST since the beginning. Since day one, we’ve been building enduring relationships and a culture of integrity. And today, it's those same values that are inspiring us to encourage innovation from everyone, to champion diversity and inclusion and to place people at the centre of everything we do.

Humility

We will listen, learn, be empathetic and help selflessly in our interactions with everyone.

Humanity

Through business, we will better the lives of those less fortunate than ourselves.

Integrity

We honour our commitments and act with responsibility in all our relationships.

Equal Employment Opportunity Statement

UST is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation.

All employment decisions shall be made without regard to age, race, creed, colour, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance.

• To support and promote the values of UST.
• Comply with all Company policies and procedures

Skills

Mechanical Design, Teamcenter, Creo, Manufacturing Processes