Engineer Electrical (Controls)

Vertiv; Maharashtra; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Vertiv seeks a Technical Writer to research, write, and edit customer-facing manuals and online help. You will collaborate with Global Business Units and OEM customers to deliver clear documentation across local and remote projects.

Responsibilities include developing API guides and online help, gathering engineers' input, and maintaining documentation standards across multiple product lines. Strong English, editing, and teamwork are essential.

Qualifications

• Minimum of 3 years of related experience with a bachelor’s degree in engineering.
• Additional degrees/certifications in professional writing or technical writing are preferred.
• Ability to communicate complex concepts in English and work with international teams.

Responsibilities

• Researches, writes and edits product documentation in English.
• Gathers technical information by interviewing engineers and other staff.
• Assembles documentation in Vertiv or OEM formats with standard styles.
• Develops online help, API documentation and command references.
• Manages multiple complex project schedules across product lines.
• Other duties as assigned.

Skills

English proficiency

Editing skills

Interpersonal communication

Education

Bachelor’s degree in engineering

Tools

Microsoft Office Suite

Adobe Acrobat DC Pro

Adobe InDesign

Madcap Flare

CSS

XML

XHTML

Job description

Technical Writer

Responsible for researching, writing and editing customer-facing documentation such as user manuals, online help systems and quick installation guides. Able to work with and facilitate positive relationships with Global Business Units (GBUs), all Lines of Business (LOB), other departments and OEM customers with specific needs. With guided supervision and sometimes limited product specifications, can fully support and manage both local and remote documentation projects from start to finish.

Brief Job Description

Technical Writer Responsible for researching, writing and editing customer-facing documentation such as user manuals, online help systems and quick installation guides. Able to work with and facilitate positive relationships with Global Business Units (GBUs), all Lines of Business (LOB), other departments and OEM customers with specific needs. With guided supervision and sometimes limited product specifications, can fully support and manage both local and remote documentation projects from start to finish.

Responsibilities and Measurement Criteria with Time investment Needed on Each

(This will describe the overall core responsibilities of the role, decision making responsibilities etc.)

• Researches, writes and edits various product documentation for advanced technology products in English language.
• Gathers technical information proactively. Research available engineering information. Interviews engineers and other technical personnel to ensure the clarity, completeness, accuracy and quality of the documents created.
• Assembles documentation in correct Vertiv or OEM format, keeping structure, content and organization consistent with established standards and styles.
• Develops online help, API documentation and Command Reference Guides for software applications per established standards, styles and guidelines.
• Able to manage multiple complex project schedules across multiple product lines and businesses.
• Other duties as assigned.

Qualifications

Required/ Minimum Qualifications:

• Minimum of 3 years of related experience with a bachelor’s degree in engineering (BSC- any stream/BCA or equivalent degree). Additional degrees/certifications in professional writing, technical writing, digital writing/communications, journalism or English are preferred. At least 5 or more years of equivalent experience in a relevant field may be considered in lieu of a bachelor’s degree.

Additional / Preferred Qualifications

• Fluent in and able to communicate, understand and explain complex concepts in English.
• Experience with writing for localization and working with international teams.
• Experience with CSS, XML and XHTML.
• Proficiency in the following programs: Microsoft Office Suite, Adobe Acrobat DC Pro, Adobe InDesign and Madcap Flare (or equivalent experience with a single-source desktop publishing tool).
• Strong interpersonal, communication and editing skills with high attention to detail.
• Self-motivated with the desire to be a team-player and support team goals and mission.
• Ability to multi-task in a fast-paced, international team environment with multiple deadlines, limited resources and constant change.
• Ability to support multiple time zones when needed.

Physical & Environmental Requirements

Physical & Environmental Requirements: - (To be used majorly for manufacturing jobs.)

• Standard physical demands of desk work

Time Travel Needed

• 25%

About The Team

Work Authorization

Equal Opportunity Employer

We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability.