Senior Style Associate - PUN - PHOENIX MALL VIMAN NAGAR

Kushals Fashion Jewellery; Maharashtra; On-site; INR 180,000 - 240,000; Full time

Benefits offered by this job

ESI

PF

Job summary

Kushals Fashion Jewellery is seeking a sales associate to understand customer needs, recommend suitable pieces, and handle queries while driving store targets. You will contribute to stock replenishment, visual merchandising, and promotions, ensuring a welcoming, polished store environment.

The role emphasizes strong product knowledge, exceptional customer service, and teamwork, with flexible shifts and a focus on boutique presentation and theft-prevention policies.

Qualifications

• Min HSC or graduates with 2 years retail experience.
• Must be above 20 and below 35.
• Proven track record of exceeding sales targets.
• Experience in customer service and building relationships.
• Experience mentoring team members.
• Handling cash transactions and inventory management.
• Proficient in POS systems and retail tech.
• Knowledge of visual merchandising principles.
• Positive, enthusiastic attitude and flexible shifts.

Responsibilities

• Understand customer needs and recommend suitable jewelry pieces.
• Handle customer queries effectively and escalate complex issues.
• Demonstrate strong product knowledge, features and benefits.
• Communicate product value and support store sales targets.
• Stay updated on new collections and promotions.
• Adapt to shift timings and store requirements.
• Maintain punctuality and take on additional responsibilities.
• Support store operations including deliveries, online orders, packaging, stock replenishment and visual merchandising.
• Ensure store is clean, presentable and visually appealing.
• Follow SOPs, policies and theft-prevention protocols.
• Work collaboratively with the team for smooth operations.
• Show sensitivity addressing customer concerns with good judgment.

Skills

Customer service

Sales targets

Cash handling

Inventory management

Team mentoring

Visual merchandising

Excellent grooming

Flexible shifts

Education

HSC/Graduate

Tools

POS systems

MS Office

Inventory software

Job description

• Understand customer needs and recommend suitable jewelry pieces.
• Handle customer queries effectively and escrow complex issues.
• Demonstrate strong product knowledge, including features and benefits.
• Communicate product value and support store sales targets.
• Stay updated on new collections and promotions.
• Adapt to shift timings, store requirements, and transfers within the cluster.
• Maintain punctuality and take on additional responsibilities as needed.
• Support store operations such as deliveries, online orders, packaging, stock replenishment, and visual merchandising.
• Ensure the store is clean, presentable, and visually appealing.
• Follow SOPs, policies, and theft-prevention protocols.
• Work collaboratively with the team to ensure smooth operations.
• Show sensitivity while addressing customer concerns and use good judgment in difficult situations.

Job Description

• Understand customer needs and recommend suitable jewelry pieces.
• Handle customer queries effectively and escrow complex issues.
• Demonstrate strong product knowledge, including features and benefits.
• Communicate product value and support store sales targets.
• Stay updated on new collections and promotions.
• Adapt to shift timings, store requirements, and transfers within the cluster.
• Maintain punctuality and take on additional responsibilities as needed.
• Support store operations such as deliveries, online orders, packaging, stock replenishment, and visual merchandising.
• Ensure the store is clean, presentable, and visually appealing.
• Follow SOPs, policies, and theft-prevention protocols.
• Work collaboratively with the team to ensure smooth operations.
• Show sensitivity while addressing customer concerns and use good judgment in difficult situations.

Requirements

• Min HSC 2 years of retail experience/ Graduates with 2 years of experience in retail.
• Must be above 20 years of age and below 35 years of age.
• Basic computer skills and microsoft office
• Proven track record of exceeding sales targets consistently
• Experience in providing exceptional customer service and building strong customer relationships
• Experience in mentoring team members
• Experience in handling cash transactions and inventory management
• Proficient in POS systems and other relevant retail technologies
• Knowledge of visual merchandising principles
• Positive and enthusiastic attitude
• Excellent presentation and grooming standards
• Flexibility and adaptability to work varied shifts

Benefits

• ESI
• PF