Senior Style Associate - PDC - PROVIDENCE MALL

kushals.com; Puducherry; On-site; INR 250,000 - 420,000; Full time

Job summary

Kushals.com in Puducherry seeks a Senior Style Associate to assist customers, drive sales, and uphold store standards. You will showcase jewelry, handle queries, mentor staff, and support operations including deliveries, online orders, and merchandising.

The role requires strong customer service, sales achievement, and adaptability to shifts, with a focus on maintaining brand presentation and target attainment.

Qualifications

• Minimum HSC qualification and 2 years of retail experience (or graduates with 2 years of experience).
• Must be above 20 years of age and below 35 years of age.
• Basic computer skills and Microsoft Office.
• Proven track record of exceeding sales targets consistently.
• Experience in providing exceptional customer service and building strong customer relationships.
• Experience in mentoring team members.
• Experience in handling cash transactions and inventory management.
• Proficient in POS systems and other relevant retail technologies.
• Knowledge of visual merchandising principles.
• Positive and enthusiastic attitude.
• Excellent presentation and grooming standards.
• Flexibility and adaptability to work varied shifts.

Responsibilities

• Understand customer needs and recommend suitable jewelry pieces.
• Handle customer queries effectively and accelerate complex issues.
• Demonstrate strong product knowledge, including features and benefits.
• Communicate product value and support store sales targets.
• Stay updated on new collections and promotions.
• Adapt to shift timings, store requirements, and transfers within the cluster.
• Maintain punctuality and take on additional responsibilities as needed.
• Support store operations such as deliveries, online orders, packaging, stock replenishment, and visual merchandising.
• Ensure the store is clean, presentable, and visually appealing.
• Follow SOPs, policies, and theft-prevention protocols.
• Work collaboratively with the team to ensure smooth operations.
• Show sensitivity while addressing customer concerns and use good judgment in difficult situations.

Skills

Customer service

Sales target achievement

Team mentoring

Cash handling

Inventory management

POS systems

Visual merchandising

Microsoft Office

Basic computer skills

Education

HSC / 12th pass

Graduates with 2 years of experience

Tools

POS systems

MS Office

Job description

Senior Style Associate - PDC - PROVIDENCE MALL

Shop No 34, 2nd Floor, Providence Mall, Venkata Subba Reddiar Roundabout, Ambedkar Nagar, Orleanpet, Puducherry, Tamil N, India

Job Description

• Understand customer needs and recommend suitable jewelry pieces.
• Handle customer queries effectively and accelerate complex issues.
• Demonstrate strong product knowledge, including features and benefits.
• Communicate product value and support store sales targets.
• Stay updated on new collections and promotions.
• Adapt to shift timings, store requirements, and transfers within the cluster.
• Maintain punctuality and take on additional responsibilities as needed.
• Support store operations such as deliveries, online orders, packaging, stock replenishment, and visual merchandising.
• Ensure the store is clean, presentable, and visually appealing.
• Follow SOPs, policies, and theft-prevention protocols.
• Work collaboratively with the team to ensure smooth operations.
• Show sensitivity while addressing customer concerns and use good judgment in difficult situations.

Requirements

• Minimum HSC qualification and 2 years of retail experience (or graduates with 2 years of experience).
• Must be above 20 years of age and below 35 years of age.
• Basic computer skills and Microsoft Office.
• Proven track record of exceeding sales targets consistently.
• Experience in providing exceptional customer service and building strong customer relationships.
• Experience in mentoring team members.
• Experience in handling cash transactions and inventory management.
• Proficient in POS systems and other relevant retail technologies.
• Knowledge of visual merchandising principles.
• Positive and enthusiastic attitude.
• Excellent presentation and grooming standards.
• Flexibility and adaptability to work varied shifts.