Senior Style Associate - PUN - PHOENIX MALL VIMAN NAGAR

kushals.com; Pune District; On-site; INR 279,000 - 390,600; Full time

Job summary

kushals.com is looking for a Senior Style Associate at the Phoenix Marketcity, Pune. The successful candidate will improve customer satisfaction by recommending jewelry pieces, exceeding sales targets, and ensuring store operations run smoothly. Essential qualifications include a minimum of HSC with 2 years of retail experience or graduation with equivalent experience. This role demands adaptability to shifts and a positive attitude, while handling inventory, cash transactions, and enhancing customer relationships.

Qualifications

• Min HSC with 2 years of retail experience or graduates with 2 years in retail.
• Basic computer skills including Microsoft Office.
• Proven track record of exceeding sales targets.

Responsibilities

• Understand customer needs and recommend suitable jewelry pieces.
• Support store operations including deliveries and stock replenishment.
• Work collaboratively with the team for smooth operations.

Skills

Customer service skills

Retail experience

Communication skills

Sales expertise

Education

HSC or equivalent

Tools

Microsoft Office

POS systems

Job description

Senior Style Associate - PUN - PHOENIX MALL VIMAN NAGAR

Phoenix Marketcity, 207, Pune Nagar Rd, Clover Park, Viman Nagar, Pune, Maharashtra, India | Posted on 05/11/2026

• City Phoenix Marketcity, 207, Pune Nagar Rd, Clover Park, Viman Nagar, Pune, Maharashtra
• State/Province Maharashtra
• Country India

Job Description

• Understand customer needs and recommend suitable jewelry pieces.
• Handle customer queries effectively and elevate complex issues.
• Demonstrate strong product knowledge, including features and benefits.
• Communicate product value and support store sales targets.
• Stay updated on new collections and promotions.
• Adapt to shift timings, store requirements, and transfers within the cluster.
• Maintain punctuality and take on additional responsibilities as needed.
• Support store operations such as deliveries, online orders, packaging, stock replenishment, and visual merchandising.
• Ensure the store is clean, presentable, and visually appealing.
• Follow SOPs, policies, and theft‑prevention protocols.
• Work collaboratively with the team to ensure smooth operations.
• Show sensitivity while addressing customer concerns and use good judgment in difficult situations.

Requirements

• Min HSC 2 years of retail experience / Graduates with 2 years of experience in retail.
• Must be above 20 years of age and below 35 years of age.
• Basic computer skills and Microsoft Office.
• Proven track record of exceeding sales targets consistently.
• Experience in providing exceptional customer service and building strong customer relationships.
• Experience in mentoring team members.
• Experience in handling cash transactions and inventory management.
• Proficient in POS systems and other relevant retail technologies.
• Knowledge of visual merchandising principles.
• Positive and enthusiastic attitude.
• Excellent presentation and grooming standards.
• Flexibility and adaptability to work varied shifts.