Style Associate -PHOENIX MALL VIMAN NAGAR-PUN

kushals.com; Pune District; On-site; INR 180,000 - 300,000; Full time

Job summary

Phoenix Mall in Viman Nagar, Pune, is seeking a Style Associate to assist customers with jewelry selections and maintain the store's visual appeal. You will help customers, learn product details, and contribute to a welcoming shopping environment.

The role requires strong communication, willingness to learn, and the ability to work flexible shifts including weekends and evenings. You will support stock, merchandising, and ensure adherence to store SOPs, while maintaining a high standard of

Qualifications

• Graduate / HSC (Freshers) / SSC qualification with 2 years of experience in retail.
• Must be above 18 years of age and below 28 years of age
• Good communication and interpersonal skills
• Ability to learn quickly
• Positive and enthusiastic attitude
• Excellent presentation and grooming standards
• Flexibility and adaptability to work varied shifts (including weekends and evenings)

Responsibilities

• Understand customer needs and preferences to recommend suitable jewelry pieces.
• Address customer queries effectively and escalate complex issues when required.
• Demonstrate knowledge of product categories, including features, benefits, and competitive positioning.
• Communicate product value effectively to customers.
• Support the store in achieving store targets.
• Stay updated with the latest collections, and promotions.
• Assist the Senior style associate in processing store deliveries, online order processing, and packaging.
• Assist in stock replenishment and visual merchandising.
• Ensure the store looks presentable, inviting, and adheres to cleanliness standards.
• Support theft prevention by maintaining vigilance and following protocols.
• Follow all company policies, work processes and store standard operating procedures (SOPs).
• Collaborate with team members to ensure smooth store operations.
• Work as a cohesive team player, contributing to group success.

Job description

Style Associate -PHOENIX MALL VIMAN NAGAR-PUN

• Understand customer needs and preferences to recommend suitablejewelry pieces.
• Address customer querieseffectively and escalat complex issues when required.
• Demonstrate knowledge of product categories, including features,benefits, and competitive positioning.
• Communicate product value effectively to customers.
• Support the store in achieving store targets .
• Stay updated with the latest collections, and promotions .

Flexibilityand Change Management

• Adapt to varying shift timings and store requirements.
• Be open to transfers within the cluster area as per businessneeds.
• Exhibit punctuality and readinessto take on additional responsibilities when needed.

StoreOperations Excellence

• Assist the Senior style associate in processing storedeliveries, online order processing, and packaging.
• Assist in stock replenishment and visual merchandising.
• Ensure the store looks presentable, inviting, and adheres tocleanliness standards.
• Support theft prevention by maintaining vigilance and followingprotocols.
• Follow all company policies, workprocesses and store standard operating procedures (SOPs).
• Collaborate with team members to ensure smooth store operations.
• Work as a cohesive team player,contributing to group success.

Decision-Makingand Sensitivity

• Display sensibility and sensitivity when addressing customerconcerns.
• Use sound judgment in handling challenging situations whilemaintaining brand standards.

CandidateRequirement

• Graduate / HSC (Freshers) / SSC qualification with 2 years ofexperience in retail.
• Must be above 18 years of age and below 28 years of age
• Good communication and interpersonal skills
• Ability to learn quickly
• Positive and enthusiastic attitude
• Excellent presentation and grooming standards
• Flexibility and adaptability to work varied shifts (including weekendsand evenings)