Senior Style Associate - BLR - RMZ MALL

Kushals Fashion Jewellery; Bengaluru; On-site; INR 250,000 - 400,000; Full time

Benefits offered by this job

ESI

PF

Job summary

Kushals Fashion Jewellery in Bengaluru seeks a proactive retail associate to drive in-store sales and deliver exceptional customer service. You will understand customer needs, demonstrate product knowledge, and support store operations including deliveries, online orders and visual merchandising.

Candidates with 2+ years in retail or graduates with similar experience are preferred. Flexibility for varied shifts, strong communication, and a customer-first attitude are essential for success in

Qualifications

• Min 2 years of retail experience or graduates with 2 years in retail.
• Must be aged between 20 and 35.
• Basic computer skills and Microsoft Office.
• Proven track record of exceeding sales targets.
• Experience in customer service and building relationships.
• Experience in mentoring team members.
• Handling cash and inventory management experience.
• Proficient with POS systems and retail technologies.
• Knowledge of visual merchandising principles.
• Positive attitude, good grooming and presentation.
• Willingness to work varied shifts.

Responsibilities

• Understand customer needs and recommend suitable jewelry pieces.
• Handle customer queries effectively and escalate complex issues.
• Demonstrate strong product knowledge, including features and benefits.
• Communicate product value and support store sales targets.
• Stay updated on new collections and promotions.
• Adapt to shift timings, store requirements, and transfers within the cluster.
• Maintain punctuality and take on additional responsibilities as needed.
• Support store operations such as deliveries, online orders, packaging, stock replenishment, and visual merchandising.
• Ensure the store is clean, presentable, and visually appealing.
• Follow SOPs, policies, and theft-prevention protocols.
• Work collaboratively with the team to ensure smooth operations.
• Show sensitivity while addressing customer concerns and use good judgment in difficult situations.

Skills

Customer service

Sales targets

Team mentoring

Cash handling

POS systems

Visual merchandising

Product knowledge

Communication

Education

High School / Graduate

Tools

Microsoft Office

POS hardware

Job description

Job Description

• Understand customer needs and recommend suitable jewelry pieces.
• Handle customer queries effectively and escalating complex issues.
• Demonstrate strong product knowledge, including features and benefits.
• Communicate product value and support store sales targets.
• Stay updated on new collections and promotions.
• Adapt to shift timings, store requirements, and transfers within the cluster.
• Maintain punctuality and take on additional responsibilities as needed.
• Support store operations such as deliveries, online orders, packaging, stock replenishment, and visual merchandising.
• Ensure the store is clean, presentable, and visually appealing.
• Follow SOPs, policies, and theft-prevention protocols.
• Work collaboratively with the team to ensure smooth operations.
• Show sensitivity while addressing customer concerns and use good judgment in difficult situations.

Requirements

• Min HSC 2 years of retail experience/ Graduates with 2 years of experience in retail.
• Must be above 20 years of age and below 35 years of age.
• Basic computer skills and microsoft office
• Proven track record of exceeding sales targets consistently
• Experience in providing exceptional customer service and building strong customer relationships
• Experience in mentoring team members
• Experience in handling cash transactions and inventory management
• Proficient in POS systems and other relevant retail technologies
• Knowledge of visual merchandising principles
• Positive and enthusiastic attitude
• Excellent presentation and grooming standards
• Flexibility and adaptability to work varied shifts

Benefits

• ESI
• PF