Senior Specialist, Technical Publication

Schneider Electric; Bengaluru; On-site; INR 1,800,000 - 3,600,000; Full time

Job summary

Schneider Electric is seeking a senior Technical Writer with experience in Documentation Architecture or Systems Analysis to drive next‑gen documentation using AI, automation, and SDLC integration. You will bridge Engineering, Product Management, and Technical Publications to transform artifacts into high‑quality, reusable content.

The role includes hands‑on work in our XML/DITA CMS and collaboration with multiple teams to implement scalable, governance‑driven documentation processes that

Qualifications

• Experience in Technical Writing, Technical Communication, Systems Analysis, Knowledge Management, or related field.
• Strong understanding of software development processes, including Agile, source control, CI/CD, and release management.
• Experience working with Git-based repositories and collaborating with software engineering teams.
• Ability to analyze complex systems and design scalable documentation processes.
• Strong stakeholder management and communication skills.
• Familiarity with AI-assisted content generation and automation technologies.
• Experience translating technical concepts into clear, structured documentation.

Responsibilities

• Design and evolve documentation processes that integrate with the SDLC.
• Define strategies for collecting and restructuring information from tools like GitHub, Azure DevOps, Jira, CI/CD, testing, and architecture repositories.
• Identify opportunities to leverage AI and automation to generate drafts, release notes, and feature descriptions.
• Collaborate with Engineering, Product Management, QA, DevOps, and Technical Publications to establish information flows.
• Create roadmaps and implementation plans for documentation automation initiatives.
• Define governance, quality standards, and validation for AI-generated content.
• Analyze workflows and recommend improvements for efficiency and consistency.
• Support evaluation and implementation of documentation and knowledge-management tooling.
• Establish metrics to measure quality, coverage, and content reuse.

Skills

Technical Writing

Documentation Architect

Systems Analysis

AI-assisted content

Cross-functional collaboration

Tools

XML/DITA CMS

GitHub

Azure DevOps

Jira

Confluence

Job description

Position Overview:

We are seeking a senior Technical Writer with Documentation Architect or Systems Analyst experience to design and drive the next generation of technical documentation through AI, automation, and software development lifecycle (SDLC) integration.

This role will be responsible for defining and implementing scalable documentation processes that transform engineering artifacts, including epics, user stories, pull requests, code changes, architecture decisions, testing outputs, and release data, into high-quality documentation assets and authoring-ready content.

The successful candidate will act as a bridge between Engineering, Product Management, and Technical Publications, ensuring that valuable information created throughout the development process is captured, structured, and leveraged effectively. By combining documentation expertise, systems thinking, and AI-assisted workflows, this role will empower technical writers to focus on accuracy, clarity, and user value while reducing manual information gathering and content creation efforts.

The role also includes working partly as a technical writer in our XML/DITA-based content management system with existing processes to get a better understanding of the authoring needs.

Key Responsibilities

• Design and evolve documentation processes that integrate with the software development lifecycle.
• Define strategies for collecting, structuring, and reusing information from tools such as GitHub, Azure DevOps, Jira, CI/CD pipelines, testing systems, and architecture repositories.
• Identify opportunities to leverage AI and automation to generate documentation drafts, release notes, feature descriptions, and other documentation assets.
• Collaborate with Engineering, Product Management, QA, DevOps, and Technical Publications teams to establish documentation requirements and information flows.
• Create roadmaps and implementation plans for documentation automation initiatives.
• Define governance, quality standards, and validation processes for AI-generated content.
• Analyze existing documentation workflows and recommend improvements to increase efficiency, consistency, and scalability.
• Support the evaluation, selection, and implementation of documentation and knowledge-management tooling.
• Establish metrics to measure documentation quality, coverage, automation effectiveness, and content reuse.

Required Qualifications

• Experience in Technical Writing, Technical Communication, Systems Analysis, Knowledge Management, or a related field.
• Strong understanding of software development processes, including Agile methodologies, source control, pull requests, CI/CD pipelines, and release management.
• Experience working with Git-based repositories and collaborating with software engineering teams.
• Demonstrated ability to analyze complex systems and design scalable processes.
• Strong stakeholder management and communication skills.
• Familiarity with AI-assisted content generation and automation technologies.
• Experience translating technical concepts into clear, structured documentation.

Preferred Qualifications

• Experience with Docs-as-Code practices and documentation automation.
• Understanding of APIs, software architecture, and modern development workflows.
• Experience working with Azure DevOps, Jira, GitHub, Confluence, or similar platforms.
• Familiarity with large language models (LLMs), prompt engineering, retrieval-augmented generation (RAG), and AI governance principles.
• Experience leading process transformation initiatives across multiple teams.

What Success Looks Like

• Documentation creation is proactively driven by development activities rather than manual information gathering.
• Technical writers spend more time refining and validating content and less time collecting information.
• AI-generated drafts provide reliable, high-quality starting points for documentation deliverables.
• Documentation coverage, consistency, and timeliness improve without increasing authoring effort.
• Engineering, Product, and Documentation teams operate within a connected, measurable documentation ecosystem.

What's in it for me?

• Meaningful work that shapes how customers understand and engage with our solutions
• Collaborative culture where your expertise influences product marketing and business strategy
• Freedom to innovate with emerging tools and communication platforms
• Professional growth opportunities with autonomy to lead projects and mentor peers

Rewards designed for you

Our Total Rewards is our way of saying: We see you and we value you. It’s more than just pay and benefits—it’s a meaningful investment in you. It is designed to help you perform, grow, feel safe, and elevate your potential. The package helps you care for yourself and your family, plan your future, grow your skills and career, collaborate in an inclusive workplace, and contribute to your community. At Schneider Electric, we’re here for what matters most to you. Discover more at our Career Page.

* Country-specific programs and initiatives may be available.

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

€40 billion global revenue
+9% organic growth
150 000+ employees in 100+ countries

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

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