Senior Solutions Architect

Conversive; Pune District; In loco; INR 1.500.000 - 2.100.000; Tempo pieno

Descrizione del lavoro

Conversive in Pune is seeking a Senior Solutions Architect to design scalable, secure solutions on our demand capture and conversion platform. You will collaborate with clients and internal teams to understand requirements, translate them into robust architectures, and lead end-to-end design across integrations and data flows.

You will mentor junior engineers, contribute to architecture standards, and support pre-sales with technical proposals, demos, and insights on best practices.

Competenze

• Strong Solution Architecture skills for scalable, secure enterprise solutions.
• Consulting and business process skills to translate requirements into practical architectures.
• Software development background with APIs and cloud-based design.
• Experience with REST/JSON APIs, webhooks, and CRM integrations (Salesforce, Zoho).
• Experience in customer engagement or conversational AI platforms is beneficial.
• Excellent analytical, communication, and stakeholder management abilities.
• Background in industries like healthcare, mortgage, education, automotive, or legal is a plus.
• Bachelor’s or Master’s degree in Computer Science or Engineering.

Mansioni

• Design scalable, secure solutions on Conversive’s platform.
• Collaborate with clients and internal stakeholders to translate requirements into architectures.
• Lead end-to-end solution design across integrations, data flows, and components.
• Guide software development efforts and validate designs for performance and compliance.
• Mentor junior team members and contribute to architecture standards.
• Support pre-sales with demos and technical proposals.

Conoscenze

Solution Architecture

Consulting & BPM

Software Development

API integrations

CRM integrations (Salesforce Zoho)

Formazione

Bachelor’s or Master’s degree in Computer Science Engineering

Strumenti

Salesforce

Zoho

REST/JSON APIs

Webhooks

Descrizione del lavoro

Company Description

Conversive is a demand capture and conversion platform focused on organizations where every customer decision has significant impact. The company helps businesses turn inbound customer inquiries across SMS, WhatsApp, RCS, social channels, and voice into booked appointments, qualified opportunities, and closed deals through AI-orchestrated, compliant conversations. Conversive’s Conversational Harness connects each interaction to customer history, business rules, and CRM data, ensuring seamless, contextual experiences and efficient use of human judgment. Built for high-consideration decisions in sectors such as healthcare, mortgage, education, automotive, and legal, the platform deploys in days or weeks and writes outcomes back to CRM systems for clear revenue attribution. With 18 years of experience serving more than 5,000 organizations, Conversive operates on ISO 27001-certified infrastructure as a native Salesforce ISV and integrates with Zoho and other leading CRMs.

Role Description

The Senior Solutions Architect is a full-time, on-site role based in Pune City, responsible for designing and delivering scalable, secure solutions on Conversive’s demand capture and conversion platform. This role involves collaborating with clients and internal stakeholders to understand business requirements, translating them into technical architectures, and leading end-to-end solution design across integrations, data flows, and application components. The Senior Solutions Architect will work closely with product, engineering, and implementation teams to guide software development efforts, validate designs, and ensure solutions align with best practices, performance, and compliance standards. Day-to-day activities include conducting technical discovery and consulting sessions, preparing architectural documentation, overseeing integration with CRM and communication systems, and supporting pre-sales efforts with demos and technical proposals. The role also includes mentoring junior team members, contributing to architecture standards, and continuously improving solution patterns for high-consideration industries.

Qualifications

• Candidates should possess strong Solution Architecture skills, including designing scalable, secure, and maintainable enterprise solutions.
• Candidates should possess Consulting and Business Process skills to translate complex requirements into practical architectures and optimized workflows.
• Candidates should possess Software Development skills, with experience in modern programming languages, APIs, and cloud-based application design.
• Candidates should possess Integration skills, including experience with REST/JSON APIs, webhooks, messaging platforms, and CRM integrations (Salesforce, Zoho or similar).
• Relevant experience in customer engagement, contact center, or conversational AI platforms is highly beneficial.
• Strong analytical, communication, and stakeholder management skills, with the ability to work cross-functionally and present technical concepts to non-technical audiences.
• Experience in industries such as healthcare, mortgage, education, automotive, or legal is a plus.
• Bachelor’s or Master’s degree in Computer Science, Engineering