Senior Partner Manager

SMS-Magic; Pune District; On-site; INR 1,800,000 - 2,600,000; Full time

Job summary

Conversive is seeking a Senior Partner Manager to own and grow strategic technology and platform partnerships globally. You will manage the end-to-end partner lifecycle, from onboarding to revenue generation, and build executive relationships to drive scale.

You will collaborate with Sales, Product, Marketing, and Legal to execute joint GTM plans with partners like Salesforce, Zoho, Microsoft, and more. The role requires 6–8 years in partnerships, strong negotiation and analytics, and comfort in

Qualifications

• 6–8 years of experience in Partner Management or Alliances within B2B SaaS.
• Proven track record managing global technology partnerships.
• Strong understanding of CRM ecosystems and CPaaS.
• Experience driving partner-led revenue and GTM initiatives.
• Excellent stakeholder management, negotiation, and communication skills.

Responsibilities

• Own and grow strategic partnerships with major ecosystem players.
• Develop and execute joint business and GTM plans.
• Build executive relationships with partner stakeholders.
• Manage end-to-end partner lifecycle from onboarding to enablement.
• Coordinate with Sales, Product, Engineering, and Marketing.
• Lead training, certifications, and sales readiness programs.
• Track pipeline, revenue, and KPIs with partners.
• Identify new partnership opportunities and integrations.
• Represent Conversive at partner events and conferences.

Skills

Stakeholder management

Negotiation

Communication

Presentation skills

Cross-functional collaboration

Education

Bachelor's degree in Business/Marketing/Engineering

Tools

CRM systems

Salesforce

Zoho CRM

MS Office

Job description

Conversive is a global AI-powered customer engagement platform that helps businesses create meaningful customer conversations across SMS, WhatsApp, RCS, Email, Voice, and other digital channels. Trusted by 3,000+ businesses across 190+ countries, Conversive enables organizations to automate engagement, enhance customer experience, and accelerate business growth through AI Agents, intelligent workflows, and deep CRM integrations with platforms like Salesforce and Zoho.

As we continue to scale globally, we are looking for a Senior Partner Manager to strengthen our strategic partner ecosystem and drive business growth through high-impact technology alliances.

Role Overview

As a Senior Partner Manager, you will own and grow strategic technology and platform partnerships that contribute to Conversive's global growth. You will be responsible for managing the end-to-end partner lifecycle—from onboarding and integration to partner enablement, joint go-to-market execution, and revenue generation. This role requires someone who can build executive relationships, coordinate cross-functional initiatives, and create scalable partnerships that deliver business impact.

Key Responsibilities

• Own and grow strategic partnerships with Salesforce, Zoho, Microsoft, Talkdesk, Vonage, and other ecosystem partners.
• Develop and execute joint business and GTM plans to drive partner-led pipeline and revenue.
• Build and manage executive relationships with partner stakeholders.
• Own the end-to-end partner lifecycle, including onboarding, integration, and partner mobilization.
• Coordinate with internal teams (Sales, Product, Engineering, Customer Success, Marketing, Legal) and external partners to ensure seamless execution of partnership initiatives.
• Collaborate with GTM, Marketing, and PR teams on partner strategies, product launches, announcements, campaigns, webinars, and events.
• Drive partner enablement through training, certifications, product demonstrations, and sales readiness programs.
• Manage partner-generated opportunities and support the complete sales lifecycle.
• Track partner performance through pipeline reviews, business reviews, revenue metrics, and success KPIs.
• Identify new partnership opportunities, product integrations, and joint innovation initiatives.
• Represent Conversive at partner events, conferences, and industry forums.

Required Qualifications

• Bachelor's degree in Business, Marketing, Engineering, or a related field.
• 6-8 years of experience in Partner Management, Alliances, Business Development, Channel Sales, or Strategic Partnerships within a B2B SaaS or technology organization.
• Demonstrated experience managing global technology or platform partnerships.
• Strong understanding of CRM ecosystems, Customer Engagement platforms, CPaaS, Conversational AI, or Enterprise SaaS solutions.
• Proven track record of driving partner-led revenue and executing successful GTM initiatives.
• Strong stakeholder management, negotiation, communication, and presentation skills.
• Experience working cross-functionally with Sales, Product, Marketing, Customer Success, Engineering, and Leadership teams.
• Strong analytical skills with experience managing partner pipelines, forecasts, and business reviews.
• Comfortable working in a fast-paced, high-growth global environment.

Preferred Qualifications

• Experience managing partnerships within Salesforce, Zoho, Microsoft, AWS, Talkdesk, CPaaS, Customer Engagement, Contact Center, AI, or Conversational Technology ecosystems.
• Exposure to global partner programs and international business development.
• Candidates with a valid US visa and prior international travel experience will be preferred.
• Familiarity with CRM platforms, partner portals, and sales enablement tools.

Why Join Conversive?

At Conversive, you'll play a key role in building strategic partnerships that shape the future of AI-powered customer engagement.

We offer:

• Opportunity to work with a fast-growing global SaaS company.
• Exposure to international partners and enterprise customers.
• Access to cutting-edge AI and customer engagement technologies.
• Career growth through cross-functional and global exposure.
• Competitive compensation and performance-driven rewards.