Role summary
Candidate will be the trusted technical and functional advisor in sales cycles. You lead discovery, design solutions on HCM, Recruit, Payroll ,CRM,DMS etc., and deliver demos that show customers clear business value. You partner with sales to win deals and hand over a solution that implementation can deliver.
Key responsibilities
Discovery and requirement analysis
- Lead discovery workshops with CXOs, HR, finance, sales and IT stakeholders.
- Map current processes, pain points and success criteria, and document them as requirements.
- Qualify opportunities on fit, scope and risk together with the account manager.
Solution design
- Design end-to-end solutions on products, covering configuration, integrations, data migration, reporting and customisation needs.
- Produce solution architecture, fit-gap analysis and high-level effort estimates with delivery teams.
- Position against competitors and handle functional and technical objections.
Demonstrations and proof of concept
- Deliver tailored, story-led demos in person and online, from executive overviews to detailed functional walkthroughs.
- Build and maintain demo environments, data sets and reusable demo scripts.
- Plan and run proofs of concept and pilots with clear success criteria.
Proposals and RFPs
- Own the technical and functional sections of RFP/RFI responses, proposals and statements of work.
- Prepare solution decks, ROI/value cases and compliance matrices.
- Support commercial discussions with scope, assumptions and pricing inputs.
Collaboration and enablement
- Ensure a clean hand-off from sales to implementation with documented scope and commitments.
- Feed market and customer insights to Product Management to shape the roadmap.
Required qualifications
- Bachelor's degree in Engineering, Computer Science or Business; MBA preferred.
- 710 years in enterprise software, including at least 4 years in pre-sales, solution consulting or functional consulting.
- Strong domain knowledge in HCM/HRMS and Payroll; exposure to CRM or ERP is an advantage.
- Proven record of winning complex enterprise deals with long sales cycles.
- Excellent presentation, storytelling and executive communication skills.
- Working knowledge of SaaS/cloud, integrations (REST APIs, SSO), data migration and security basics.
- Willingness to travel for customer meetings.
Nice to have
- Experience with SAP SuccessFactors, Oracle HCM, Workday, Darwinbox, Salesforce or Dynamics 365.
- Experience selling to customers in India and GCC markets; Arabic is a plus for GCC.
- Certifications in solution architecture, cloud or relevant products.
- Ability to demo AI capabilities such as resume matching, chatbots and predictive analytics.