Senior Software Engineer I

HCL Technologies Limited; Lucknow; On-site; INR 800,000 - 1,100,000; Full time

Job summary

HCL Technologies Limited is seeking a ServiceNow Developer with HR Service Delivery experience to join our team. You will configure and implement HRSD applications, design and maintain ServiceNow modules, and tailor workflows, forms and integrations to meet business requirements.

You will handle incident, problem, change, release and knowledge management, CMDB, service catalog, and reporting tasks, including UI actions, ACLs, and REST API integrations, ensuring secure and scalable solutions

Qualifications

• ServiceNow developer with HRSD experience required.
• Design, develop, and maintain ServiceNow apps and modules.
• Configure workflows, forms, and integrations to meet business needs.
• Hands-on with client scripts and business rules.
• Experience with SSO/AD/LDAP, web services or REST APIs.
• Managing update sets to move customizations between instances.
• Knowledge of Incident, Problem, Change, Release, and Knowledge Management.

Responsibilities

• Configure and implement HR Service Delivery within ServiceNow.
• Develop and customize CMDB, asset management, and service catalog items.
• Create and maintain service requests and ESS content pages.
• Produce complex reports and debug system logs.

Skills

ServiceNow HRSD

Workflows & Forms

Integrations

Client Scripts

Business Rules

UI Actions

ACLs

SSO/AD/LDAP

REST APIs

Record Producers

Update Sets

CMDB

Service Catalog

Scripting

Reporting

Job description

Job Description (Posting).

Job Description: Service-Now Developer

Candidate should have good configuration and development knowledge and skills as below:-

• A ServiceNow developer with HR Service Delivery (HRSD) experience specializes in configuring
• and implementing the ServiceNow Human Resources Service Delivery application suite.
• Design, develop, and maintain ServiceNow applications and modules
• Customize workflows, forms, and integrations to meet business requirements
• Incident, Problem, change, Release and Knowledge Management, Asset management and CMDB
• Creating Service Requests
• Hands on experience with client scripts and business rules.
• Hands on with UI Actions / UI policy / Access Control Lists, etc.
• SSO/AD/LDAP integration and understanding of Web-services or Rest APIs.
• Use of Record producers.
• Managing update sets to move customization between Instances.
• Incident Management, Problem Management, Change Management, Release Management, Knowledge Management, Asset management, CMDB , Service Requests and SLM
• Content Management: - developing ESS page.
• Writing various Server side scripts using Script Includes.
• ACL s for controlling the security mechanism in Service Now
• Developing Composite Service Requests within Service catalog Module
• Experience with building/ developing Integrations
• Configuring complex reports
• Understanding and debugging of system logs"