Servicenow Developer

FCM Travel; Dadri; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

FCM Travel is seeking a ServiceNow Lead/ SME to drive technical solutions across CMDB, Service Portal, Change and Incident Management. You will develop and implement client scripts, business rules, UI policies and ACLs, while integrating data via REST APIs and ensuring platform stability.

The ideal candidate has 4+ years of ServiceNow development experience, strong JavaScript and web frontend skills, and hands-on knowledge of REST design and event-driven architectures.

Qualifications

• 4+ years of ServiceNow platform development experience.
• Experience in Agile/Scrum development environments.
• Knowledge of Change Management, Service Catalog, Incident Management, CMDB, Knowledge Management.

Responsibilities

• Develop, test and implement Client Scripts, Business Rules, UI Policies, UI Actions, and ACLs including advanced scripting.
• Develop, test, and implement data integrations via API calls to various technologies within our Platform environment.
• Coaching and advising other Developers and Support Engineers.
• Collaborate with business analysts and project managers to design appropriate technical solutions.

Skills

ServiceNow development

Agile / Scrum

JavaScript

REST API

Angular

HTML/CSS

PowerShell

Education

ServiceNow Certified System Administrator

ServiceNow Certified Application Developer

Tools

MID Server

Platform Analytics

Dashboards

Job description

Role & responsibilities

The successful candidate will be responsible for, but not limited to, the following duties

• Communicating technical problems and solutions to both technical and nontechnical audiences.
• Consulting with business analyst/project manager to develop appropriate technical solutions.
• Documenting and gain acceptance / approvals of selected final solutions.
• Executing technical solutions in capacity as a ServiceNow lead and Subject Matter Expert.
• Coaching and advising other Developers and Support Engineers
• Develop, test and implement Client Scripts, Business Rules, UI Policies, UI Actions, and ACLs including advanced scripting of each, forms workflows, and custom Service Portal widgets
• Ensure proper operation and configuration of the platform through testing and validation.
• Develop, test, and implement data integrations via API calls to various other technologies within our Platform environment.
• Administration of the application, including but not limited to, installation and/or upgrading, configuration, operation, and maintenance.
• Advance the maturity of the environment by researching and implementing new tools and technologies.
• Working and collaborating in a team environment.

Preferred candidate profile

• 4+ years of experience as a developer on the ServiceNow Platform
• Experience working in an Agile or Scrum software development environment
• Working knowledge of ServiceNow components such as Change Management, Service Catalog, Service Portal, Problem Management, Incident Management, CMDB, Knowledge Management, etc.
• Knowledge of HTTP, REST, and API design best practices. Understanding of eventdriven architectures. Understanding of asynchronous programming concepts. Knowledge of modern web design (CSS, HTML, etc.), JavaScript, and Angular.
• Certification - ServiceNow Certified System Administrator,ServiceNow Certified Application Developer
• ServiceNow Discovery, CMDB, Platform Analytics, Dashboards, MID Server troubleshooting
• Good to have: Powershell Scripting Hardware Asset Management Software Asset Management Scoped Applications