Senior ServiceNow Implementation Specialist

Varite; Bengaluru; On-site; INR 3,000,000 - 4,000,000; Full time

Job summary

Varite in Bengaluru invites application for a Senior ServiceNow Technical Consultant role. Location is Bangalore with WFO and permanent placement for candidates with 8+ years of experience.

The role focuses on delivering high-quality ServiceNow implementations, leading technical design, mentoring juniors, and ensuring adherence to standards. Candidates should possess ServiceNow certifications and strong client-facing communication skills.

Qualifications

• 8+ years of experience in ServiceNow consulting or development.
• Strong knowledge of ServiceNow modules and platform capabilities.
• Ability to communicate complex issues to business stakeholders.
• Willingness to mentor teammates and lead design discussions.

Responsibilities

• Deliver high-quality ServiceNow implementations based on business requirements.
• Lead technical design and perform code reviews.
• Mentor junior team members and provide knowledge transfer.
• Engage with customers to capture requirements and avoid escalations.
• Ensure compliance with coding standards and project guidelines.

Skills

ServiceNow expertise

Technical leadership

JavaScript

Web services

Mentoring juniors

Education

BE/B.Tech in CS

Tools

ServiceNow Platform

SOAP/REST

XML/JSON

Job description

Job Title : Senior ServiceNow Technical Consultant

Location City : Bangalore

Experience Required : 8+ Years

CTC Range : 30 - 40 LPA

Work Mode : WFO

Position Type : Permanent

Notice Period : Immediate to 15 Days

Client :

About The Job

Looking for a Senior Servicenow Technical Consultant.

Key Accountabilities and Responsibilities

• Delivering high quality ServiceNow implementations based on business process requirements
• Ensuring adherence to coding and design standards, and providing technical hand-over documentation
• Peer reviewing the work of others
• Able to communicate on complex issues to meet business and customer requirements to avoid escalations
• Increasing application operating efficiency and adapting to new requirements, as necessary
• Keep up to date with current and future market developments, technologies, product and strategies
• According to experience :
• Provide technical design authority and mentor more junior members of the team
• Technical lead for medium scale solutions ensuring designs meet customer requirements and achieve appropriate outcomes and deliverables.
• Acts as a role model for colleagues providing guidance around technical and behavioural competencies to ensure sharing of internal best practice
• Assisting with system testing and UAT
• Contribute to the development of technical procedures and standards
• Escalate issues in line with company processes to ensure customer demands are met
• Attend and present at customer meetings to ensure understanding of customer requirements and to assist with knowledge transfer
• Recording, qualification and questioning of customer requirements, even in complex projects and in the case of unclear customer requirements
• Regularly updates his/her technical knowledge by participating in internal and external training and certifications
• Achievement of customer satisfaction targets
• Effective delivery of quality solutions using company's methodologies and standards
• Successful handover of technology to internal or customer support function
• Enhancement of company's services reputation with customers, vendors, partners & internal audience
• Participates in team meetings, internal communities, and other knowledge sharing activities
• Attain and retain ServiceNow Certifications and partner accreditations

Skills and Experience

• Responsible for technically leading implementations, providing technical design lead and mentoring junior members of the team
• Proven knowledge and experience in multiple areas of the ServiceNow platform, including functionality, database structure, developer APIs, development tools and techniques
• Over 7 years of experience in similar roles within the ServiceNow ecosystem
• Skills and experience in Web Technologies (e.g. JavaScript, SOAP/REST web services, XML & JSON, Angular.js, Seismic)
• Ability to provide technical leadership and support to Process Consultants
• Software Development Lifecycle experience in Agile and Waterfall projects
• Open and friendly personality, with ability to be customer facing
• Be self-managing and capable of working alone or as part of a team
• Be capable of working with customers and managing their expectations
• Ability to input into technical solution designs and provide input into bid, project and technical documents
• Uses active listening skills and probing techniques to understand the priorities and concerns of others

Education and Qualifications

• BE / BTech in Computer Science or related disciple

ServiceNow Certifications

• ServiceNow Certified System Administrator / ServiceNow Certified Application Developer
• ServiceNow Certified Implementation Specialist in ITSM and other areas .