ServiceNow AI / GenAI Consultant

Yantran

Chennai District

On-site

INR 1,500,000 - 2,100,000

Full time

11 days ago

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Job summary

Yantran seeks a ServiceNow AI/GenAI Consultant to implement intelligent automation, AI-powered workflows, and Generative AI capabilities within the ServiceNow platform. You will design GenAI-powered workflows, configure AI-assisted ITSM processes, and integrate ServiceNow with enterprise AI platforms.

The role involves designing AI agents, supporting AI governance and security, and evaluating AI use cases to drive AI-enabled automation across IT services.

Qualifications

Experience with the ServiceNow platform and ITSM/ITOM processes.
Strong knowledge of GenAI concepts and LLM-enabled workflows.
Hands-on experience with ServiceNow AI capabilities.
Familiarity with APIs and Integrations via IntegrationHub.
Understanding AI governance and security considerations.

Responsibilities

Implement ServiceNow AI capabilities and GenAI-powered workflows.
Design GenAI-powered workflows within ServiceNow platform.
Configure AI-assisted ITSM processes.
Implement intelligent search and knowledge solutions.
Integrate ServiceNow with enterprise AI platforms.
Design AI agents and automation.
Support AI governance and security.
Evaluate AI use cases.

Skills

ServiceNow

Generative AI

ServiceNow AI

LLMs

AI Agents

ITSM/ITOM

Workflow Automation

IntegrationHub

APIs

Job description

Seeking a ServiceNow AI/GenAI Consultant to implement intelligent automation, AI-powered workflows, and Generative AI capabilities within the ServiceNow platform.

Responsibilities: