Senior servicenow consultant

QBrainX Inc; Coimbatore District; On-site; INR 1,800,000 - 2,400,000; Full time

Job summary

QBrainX Inc. in Coimbatore, Tamil Nadu is seeking an senior ServiceNow professional with 8+ years of hands-on experience. The role focuses on ITSM configuration, integrations, and service portal development, with responsibilities including automation via Flow Designer and scripting.

You will lead requirements discussions and create technical docs, while troubleshooting and improving platform performance. The position requires strong communication with clients and teams, and offers opportunities

Qualifications

• 8+ years of hands-on ServiceNow experience.
• Strong knowledge of ITSM, Integrations, and Service Portal.
• Experience with workflows, Catalog Items, and CMDB.
• Excellent communication and client-handling skills.

Responsibilities

• Develop and configure ServiceNow ITSM modules (Incident, Problem, Change, CMDB, Request).
• Build and customize Service Portal widgets and pages.
• Create and support REST/SOAP integrations and API-based workflows.
• Automate processes using Business Rules, Client Scripts, and Flow Designer.
• Lead requirement discussions and prepare technical documentation.
• Troubleshoot issues and support platform improvements.

Skills

ITSM

Integrations

Service Portal

Workflows

Catalog Items

CMDB

Communication

Job description

Coimbatore South, India | Posted on 12/12/2025

Develop and configure ServiceNow ITSM modules (Incident, Problem, Change, CMDB, Request).

Build and customize Service Portal widgets and pages.

Create and support REST/SOAP integrations and API-based workflows.

Automate processes using Business Rules, Client Scripts, and Flow Designer.

Lead requirement discussions and prepare technical documentation.

Troubleshoot issues and support platform improvements.

Requirements

Requirements:

8+ years of hands-on experience in ServiceNow.

Strong knowledge of ITSM, Integrations, and Service Portal.

Experience with workflows, Catalog Items, and CMDB.

Good communication and client-handling skills.