Senior Service Now Developer

Inmar Technologies; Hyderabad; Hybrid; INR 1,800,000 - 3,200,000; Full time

Job summary

InMar Technologies is seeking a Senior ServiceNow Developer in Hyderabad to design, develop, and implement complex ServiceNow solutions. The role demands strong JavaScript/HTML/CSS skills and deep knowledge of APIs and integrations, with a focus on ITOM/ITAM and CSDM/SPM architectures.

You will provide technical leadership, collaborate with stakeholders to translate business needs into technical designs, and guide junior developers to deliver robust, scalable implementations aligned with ITIL

Qualifications

• Bachelor's degree in Computer Science, Information Systems, or related field.
• 5+ years of experience in ServiceNow development and implementation.
• Strong architectural understanding of CSDM and SPM.
• Proficiency in JavaScript, HTML, CSS, and web technologies.
• Experience with ServiceNow APIs and integration methods.
• Experience implementing ITIL-aligned processes to enhance service management.
• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills.

Responsibilities

• Design, develop, and implement ServiceNow solutions.
• Provide operational support for requests, incidents, changes and problems.
• Perform root cause analysis and implement corrective actions.
• Monitor performance and identify optimization opportunities.

Skills

ServiceNow development

JavaScript

HTML/CSS

APIs & Integrations

ITIL processes

Stakeholder communication

Problem solving

Education

Bachelor's degree (CS/IS)

Tools

ServiceNow

REST APIs

Job description

Position Summary:

The ServiceNow Senior Developer is responsible for the design, development, and implementation of

solutions within the ServiceNow platform. This role involves advanced customization, integration, and

maintenance of the ServiceNow environment, ensuring optimal performance and alignment with

business requirements. The Senior Developer will work closely with stakeholders to translate

business needs into technical solutions and provide technical leadership to junior developers.

Operational Support:

• Provide support for ServiceNow requests, incidents, changes and problems.
• Perform root cause analysis and implement corrective actions.
• Monitor ServiceNow performance and identify areas for optimization.

Required Qualifications:

• Bachelor's degree in Computer Science, Information Systems, or a related field or equivalent

experience.

• 5+ years of experience in ServiceNow development and implementation.
• Strong architectural understanding of Common Service Data Model (CSDM) as well as

Service Portfolio Management (SPM).

• Proficiency in JavaScript, HTML, CSS, and other web technologies.
• Experience with ServiceNow APIs and integration methods.
• Expertise in implementing and optimizing ITIL aligned processes to enhance service

management.

• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills.

Specific Technical Skills Needed:

• Must have experience in ITOM or ITAM (HAM and SAM) implementation.
• Extensive experience with ServiceNow scripting, workflows, and integrations.
• ServiceNow Administration and New Application Implementation.
• Proficiency in ServiceNow Security and Access Control (ACLs / Roles).

Individual Competencies:

• Integrity: Takes responsibility for actions and tells the truth.
• Teamwork: Works cooperatively with others to achieve objectives.
• Adaptable: Responds to change with a positive attitude.
• Innovative: Develops and supports new and improved methods.
• Curious: Seeks new knowledge and listens to others.
• Analytical and Critical Thinking: Uses a logical approach to problem-solving.
• Problem Solving: Gathers and analyzes information to generate solutions.