Senior Sales Manager

HDB Financial Services; Amravati; On-site; INR 500,000 - 700,000; Full time

Job summary

HDB Financial Services is seeking a role focused on managing cross-sell business with a team of sales officers in the designated area. The incumbent will be responsible for disbursement targets, loan onboarding, and ensuring proper documentation as per process requirements.

The candidate should be adept at coordinating between sales, customers, tele-calling unit and operations, and will drive performance to meet sales and productivity targets while maintaining quality and compliance.

Qualifications

• Graduate or post graduate degree required.
• 2–5 years experience in selling personal loans or related lending products.
• Strong customer focus and communication skills.

Responsibilities

• Effective coordination between sales team, customers, tele-calling unit & operations.
• Responsible for team performance in meeting targets in terms of sales, productivity & delinquencies.
• Maintain and monitor team performance in terms of discipline, attendance, quality norms.

Skills

Team leadership

Sales management

Customer service

Communication

Education

Graduate / Post Graduate

Job description

Role & responsibilities

Managing Crosssell business through assigned team of sales officers in the designated area orterritory

Managing a team of sales officers

• Responsible fordisbursement targets , sales officer productivity & lead conversion


• Ensure properand complete documentation of loan documents (as per process requirements) andtimely

disbursements of loans

• Interfacing withcustomers effectively for on-boarding of loans, resolution of queries andcustomer support

• To be fullyacquainted and updated with process and provide necessary knowledge support toteam of sales officers

Key Responsibilties

• Effective co-ordination between sales team, customers, tele-calling unit & operations


• Responsible for team performance in meeting targets in terms of sales, productivity, delinquencies


• Maintain and monitor team performance in terms of discipline, attendance, quality norms
  
• Effective communication with management team to resolve issues, seek clarifications


• Capturing market feedback and provide inputs to improve team performance

Preferred candidate profile

Graduate / Post Graduate

• 2-5 yrs experience in selling personal loans or related lending products


• Strong commercial and business acumen


• Strong customer focus


• Excellent communication a

Desirable Skills

• Strong commercial and business acumen


• Strong customer focus


• Excellent communication and presentation skills


• Strong team management and problem solving skills