Sales Manager - Education Loan

Axis Bank; Dehradun; Sur place; INR 900 000 - 1 500 000; Plein temps

Résumé du poste

Axis Bank in Dehradun is seeking a Deputy Manager to own the P&L for Education Loans, craft sales strategies, forecasts, and channel expansion. You will collaborate with Risk and Credit teams, drive digital adoption, and lead a cross-functional team to hit growth targets.

The role emphasizes strong sales focus, stakeholder management, and leadership in a dynamic environment to deliver customer delight and high portfolio profitability.

Qualifications

• Graduation or post-graduation from a recognized institute.
• 4+ years of sales experience, unsecured loans preferred.

Responsabilités

• Drive the P&L of Education Loans and achieve targets.
• Prepare sales budgets and strategies to meet growth goals.
• Forecast monthly, quarterly and annual sales and profitability.
• Ensure risk compliance with FCI and internal investigations.
• Collaborate with Risk and Credit teams and RAC audits.
• Develop and enhance channels: Connectors, AVC, Branch.
• Promote Siddhi adoption, digital journeys and Vas products.
• Lead cross-sell and activation of resources; improve RO productivity.
• Set distribution span across areas and segments.
• Enhance customer journey to drive retention and satisfaction.

Connaissances

Sales orientation

Stakeholder mgmt

People management

Communication

Risk awareness

Formation

Graduation/PG from a recognized institute

Description du poste

Grade - Deputy Manager

Key Responsibilities:

• Business Goals & Profitability
  • Responsible for driving the P&L of Education Loans
  • Prepare the sales budget and execute strategies that enable achieving the target
  • Prepare Monthly, Quarterly, and Annual sales forecasts and be responsible for the sales target along with the growth and profitability of the portfolio
• Audit, Compliance, and Risk Management
  • Ensure risk compliance through the completion of FCI and Internal Investigations observations, and repeat observations, ensuring timely and satisfactory closure.
  • Be responsible for the quality of the business portfolio by closely working with Risk and Credit teams and ensuring RAC Audits.
• Sales and Channel Development
  • Develop and enhance new and existing channels of sales, such as Connectors, AVC, and Branch.
  • Ensure Siddhi adoption and usage.
  • Ensure digital adoption (MLP) and scale up applications through digital journeys
  • Responsible for Cross sell and Vas products penetration.
  • Responsible of Resource activation.
  • Responsible for Productivity of RO.
  • Responsible for setting up right distribution span across areas and segments.
• Customer Experience
  • Oversee a fulfilling customer journey leading to customer delight and making the Bank the partner of choice.
  • Increase customer retention and drive engagement across existing customers to improve Net Promoter Score, customer satisfaction.
  • Responsible for FTR for his territory.
• Collaboration and People Priorities
  • Collaborate with cross-functional partners to drive business results
  • Control regrettable attrition across all grades to maintain a strong and motivated team
  • Drive various people agenda, including but not limited to, values, talent management, internal mobility, culture, learning and developments

Role Requirements:

Qualification:

• Graduation/post-graduation from a recognized institute
• 4+ sales experience (unsecured loans preferred)

Role Proficiencies:

• Strong sales orientation
• Proficiency in managing complex client relationships, diverse stakeholders
• Capability to handle pressure and meet deadlines
• Skill in managing large, geographically spread team; coaching and mentoring team members
• Competence in managing within a dynamic, priority-setting environment
• Strong risk and compliance mindset
• Adept at communication and interpersonal skills