Senior Sales Executive

Jain International Trade Organisation - India; Chennai District; On-site; INR 600,000 - 1,000,000; Full time

Job summary

The Jain International Trade Organisation - India is seeking a Senior Sales Executive to oversee B2C sales and manage entire order lifecycles. This high-responsibility role involves mentoring junior staff while providing exceptional customer service and handling payment collections.

The ideal candidate will be skilled in sales and business development, possess strong communication abilities, and demonstrate a proactive approach in enhancing customer relationships.

Qualifications

• Mid-level experience preferred.
• Strong in customer communication and troubleshooting.
• Familiarity with ERP and POS systems.

Responsibilities

• Oversee B2C counter sales and order management.
• Mentor junior staff and support B2B sales.
• Manage overdue payments and coordinate settlements.
• Ensure accurate invoicing and timely dispatch.
• Build long-term customer loyalty.

Skills

Strong communication and organizational abilities

Good communication and customer-handling skills

Basic technical troubleshooting knowledge

Knowledge of business software, POS, ERP, or billing systems

MS Office and reporting skills

Problem-solving and teamwork abilities

Sales and business development

Job description

Job Type: FullTimePermanent

Work Mode: Onsite

Experience: MidLevel

Travel Requirements:

Skills:

Strong communication and organizational abilities.

Good communication and customer-handling skills Basic technical troubleshooting knowledge Knowledge of business software, POS, ERP, or billing systems MS Office and reporting skills Problem-solving and teamwork abilities

sales and business devlopment

The Senior Sales Executive is a high-responsibility role overseeing B2C counter sales, order lifecycle management, and payment collections. In addition to customer-facing duties, the role includes mentoring junior staff and supporting B2B sales operations during peak periods.

Responsibilities

Operational Oversight: Conduct daily pending task audits, set priorities, and ensure smooth execution of all sales activities.Payment Collections: Manage overdue payments, coordinate metal-based settlements, and ensure accurate ledger updates.Urgent Order Handling: Prioritize and expedite time-sensitive orders, ensuring accurate invoicing and timely dispatch.Order Lifecycle Management: Own the complete order flow from capture to delivery, ensuring ERP and Excel trackers remain synchronized.Customer Relationship Management: Build long-term customer loyalty through proactive outreach, festive promotions, and personalized service.Mentorship & Cross-Training: Guide junior executives, support B2B teams during high-volume periods, and foster a culture of continuous improvement.