Sales Representative

Jain International Trade Organisation - India; Chennai District; On-site; INR 279,000 - 390,600; Full time

Job summary

Jain International Trade Organisation - India is seeking a Sales Executive to handle customer interactions at our sales counter. This role involves managing B2C sales, processing orders across different channels, and delivering excellent customer service.

The ideal candidate will possess strong interpersonal skills, be proactive in communication, and support order management and payment coordination effectively.

Qualifications

• Entry-level experience in customer-facing roles.
• Strong communication and sales skills.
• Ability to manage orders and payments effectively.

Responsibilities

• Greet and assist customers at the sales counter.
• Capture and manage orders across channels.
• Coordinate payment follow-ups and record transactions.
• Support dispatch and fulfillment processes.
• Provide professional communication and collect feedback.

Skills

Interpersonal Communication (Calls & Text)

Counter Sales & Retail Customer Handling

Sales and Business Development

Live Market Metal Hedging & Rate Cutting

Job description

Job Type: FullTimePermanent

Work Mode: Onsite

Experience: EntryLevel

Travel Requirements:

Skills:

Interpersonal Communication (Calls & Text)

Counter Sales & Retail Customer Handling

sales and business devlopment

Live Market Metal Hedging & Rate Cutting

The Sales Executive is a customer-facing role responsible for handling walk-in, call-in, and WhatsApp-based customers at the company’s sales counter. The position focuses on driving B2C sales, managing orders, ensuring accurate invoicing, and delivering excellent customer service.

Responsibilities

• Customer Handling: Greet and assist walk-in customers, understand their requirements, and recommend suitable products.
• Order Management: Capture orders across multiple channels (counter, phone, WhatsApp), update ERP/Excel trackers, and ensure smooth lifecycle progression.
• Payment Coordination: Support daily payment follow-ups, record transactions, and liaise with Accounts for reconciliation.
• Dispatch Support: Coordinate with Packaging and Dispatch teams for timely order fulfillment and customer updates.
• Customer Communication: Provide accurate product and order information, maintain professional communication, and collect post-order feedback.