Sales Representative

JITO; Chennai District; On-site; INR 223,200 - 334,800; Full time

Job summary

JITO is looking for a Sales Executive in Chennai to manage B2C sales at the company's sales counter. Your role involves assisting walk-in and call-in customers, driving sales, managing orders, and ensuring customer satisfaction.

The ideal candidate should have strong communication skills, experience in counter sales, and knowledge in sales development. Join us to help shape our customer interactions and support our growth!

Qualifications

• Effective interpersonal communication skills to engage customers via calls and texts.
• Experience in counter sales and handling retail customer inquiries.
• Knowledge of sales and business development strategies.
• Understanding of live market hedging and rate cutting processes.

Responsibilities

• Greet and assist walk-in customers, understand their requirements, and recommend suitable products.
• Capture orders across multiple channels (counter, phone, WhatsApp), and ensure smooth lifecycle progression.
• Support daily payment follow-ups, record transactions, and liaise with Accounts for reconciliation.
• Coordinate with Packaging and Dispatch teams for timely order fulfillment.
• Provide accurate product and order information, maintain professional communication, and collect post-order feedback.

Skills

Interpersonal Communication (Calls & Text)

Counter Sales & Retail Customer Handling

Sales and Business Development

Live Market Metal Hedging & Rate Cutting

Job description

Job Type: FullTimePermanent

Work Mode: Onsite

Experience: EntryLevel

Travel Requirements:

Skills:

Interpersonal Communication (Calls & Text)

Counter Sales & Retail Customer Handling

sales and business devlopment

Live Market Metal Hedging & Rate Cutting

The Sales Executive is a customer-facing role responsible for handling walk-in, call-in, and WhatsApp-based customers at the company’s sales counter. The position focuses on driving B2C sales, managing orders, ensuring accurate invoicing, and delivering excellent customer service.

Responsibilities

• Customer Handling: Greet and assist walk-in customers, understand their requirements, and recommend suitable products.
• Order Management: Capture orders across multiple channels (counter, phone, WhatsApp), update ERP/Excel trackers, and ensure smooth lifecycle progression.
• Payment Coordination: Support daily payment follow-ups, record transactions, and liaise with Accounts for reconciliation.
• Dispatch Support: Coordinate with Packaging and Dispatch teams for timely order fulfillment and customer updates.
• Customer Communication: Provide accurate product and order information, maintain professional communication, and collect post-order feedback.