Sales Team Leader

Jain International Trade Organisation - India; Chennai District; On-site; INR 800,000 - 1,200,000; Full time

Job summary

Jain International Trade Organisation - India is seeking a Sales Team Leader to manage and guide the sales team across B2B, B2C, and D2C channels. This role ensures the execution of sales strategies, drives revenue growth, and maintains high customer satisfaction standards.

The ideal candidate will supervise, mentor, and coordinate between various sales channels, ensuring operational efficiency and achieving targets. Proficiency in sales tools like Tally ERP and SAP FICO is essential.

Responsibilities

• Supervise and mentor B2B, B2C, and D2C sales executives, ensuring consistent performance.
• Implement company sales strategies across all channels, monitoring KPIs.
• Align workflows between B2B, B2C, and D2C channels for seamless customer experience.
• Ensure accurate order capture, inventory verification, invoicing, packaging, and dispatch.
• Oversee payment follow-ups, reconciliations, and financial hygiene across transactions.
• Build and maintain relationships with key clients to drive repeat business.
• Prepare consolidated sales reports for management, highlighting achievements and challenges.
• Identify operational gaps and streamline workflows to enhance customer satisfaction.

Skills

Sales Strategy Team Leadership & Scaling

Sales Forecasting & Pipeline Management

Negotiation & High-Value Deal Closure

Stakeholder Management

Go-to-Market (GTM) Strategy

CRM & Sales Operations

Team Building & Mentorship

Cross-functional Team Leadership

Product Launch Strategy

Dealer Marketing Channel Strategy Development

Business-to-Business (B2B)

Business-to-Consumer (B2C)

Business Development

Tools

Tally ERP

Excel

SAP FICO

MIS Reporting

Job description

Job Type: Full-Time Permanent

Work Mode: Onsite

Experience: Mid-Level

Skills:

• Sales Strategy Team Leadership & Scaling
• Sales Forecasting & Pipeline Management
• Negotiation & High-Value Deal Closure
• Stakeholder Management
• Go-to-Market (GTM) Strategy
• CRM & Sales Operations

• Team Building & Mentorship
• Cross-functional Team Leadership
• Product Launch Strategy
• Dealer Marketing Channel Strategy Development
• Business-to-Business (B2B)
• Business-to-Consumer (B2C)
• Business Development

• Tally ERP
• Excel
• SAP FICO
• MIS Reporting

The Sales Team Leader is responsible for managing and guiding the entire sales team across B2B, B2C, and D2C channels. This leadership role ensures smooth execution of sales strategies, drives revenue growth, and maintains high standards of customer satisfaction. The Team Leader acts as the central coordinator between sales executives, senior executives, and management, ensuring alignment of goals and operational efficiency.

Responsibilities

1. Team Leadership: Supervise and mentor B2B, B2C, and D2C sales executives, ensuring consistent performance and professional development.
2. Sales Strategy Execution: Implement company sales strategies across all channels, monitor KPIs, and drive achievement of monthly and quarterly targets.
3. Cross-Channel Coordination: Align workflows between B2B bulk orders, B2C counter sales, and D2C online/WhatsApp channels to ensure seamless customer experience.
4. Order Lifecycle Oversight: Ensure accurate order capture, inventory verification, invoicing, packaging, and dispatch across all sales streams.
5. Payment & Collections: Oversee payment follow-ups, reconciliations, and metal-based settlements, ensuring financial hygiene across all transactions.
6. Customer Relationship Management: Build and maintain strong relationships with key clients, oversee feedback collection, and drive repeat business through proactive outreach.
7. Performance Reporting: Prepare consolidated sales reports for management, highlighting achievements, challenges, and improvement areas.
8. Process Improvement: Identify operational gaps, streamline workflows, and introduce best practices to enhance efficiency and customer satisfaction.