Senior Sales Executive

Aladiinteriors; Bengaluru; On-site; INR 600,000 - 800,000; Full time

Job summary

Aladiinteriors in Bengaluru is looking for a dedicated individual to lead the client relationship management team. This role focuses on customer conversion through excellent service and strategic marketing efforts. The ideal candidate should possess strong relationship management skills, an analytical mindset, and the ability to work flexible hours, including weekends. Responsibilities include coordinating with marketing teams and ensuring adherence to timelines across client interactions.

Qualifications

• Ability to work a flexible schedule, including evening and weekend shifts.
• Demonstrate the ability to organize, delegate, prioritize, and meet deadlines.
• Analytical skills to track and report on marketing performance.

Responsibilities

• Lead the client relationship management team to drive productivity.
• Coordinate with marketing teams to maximize lead generation.
• Ensure timelines are adhered to at all client touchpoints.

Skills

Customer focus

Relationship management

Analytical mindset

Excellent communication

Job description

• Keeps and drives the team to keep the customer as thetop priority
• Ensure high levels of customer conversion throughexcellent service
• Ensures timelines are adhered to at all clienttouchpoints and follow-ups
• Align closely with leadership to ensure marketingstrategies and tactics to meet businessobjectives.

Process Excellence

• Leads and directs all activities of the clientrelationship management team with designatedtimeframes while using tools and resources to drive ahigh level of productivity.
• Work with the designer teams to ensure conversions andfollow-ups
• Coordinate with online and offline marketing teams tohelp strategize and maximize leadgeneration campaigns
• Analyzes and uses business reports to identify missedopportunities and to positively impactclient conversions
• Leverages tools, processes, and best practices to driveoperational excellence andconsistently executes Standard Operating Procedures(SOP's).
• Responsible to act as an escalation point throughout thelead conversion phase and ensureclosure of concerns within the timelines define
• Ability to forecast and analyze business trends,performance trends, periodic reporting tothe management and take actions on findings

Essential Skill Sets

• Ability to work a flexible schedule to meet the needs ofthe business, including evening andweekend shifts
• Demonstrate the ability to organize, delegate,prioritize, meet deadlines, and follow-up onall store activities
• Analytical mindset with the ability to track and reporton marketing performance metrics aswell as lagging revenue attribution, revenue influence,and ROI.
• Excellent relationship management skills with theability to build rapport, influence anddeepen relationships with stakeholders
• Excellent verbal and written communication skill