Senior Sales Associate - UDP - Main Market

kushals.com; Udupi district; On-site; INR 300,000 - 500,000; Full time

Job summary

kushals.com is seeking a Senior Style Associate in Udupi, Karnataka. The ideal candidate will lead by example, providing exceptional customer experiences and driving sales with a strong customer-focused mindset.

With responsibilities including maintaining relationships, addressing customer feedback, and achieving sales targets, this role requires a minimum of 2 years in retail. A positive attitude and flexibility are essential as you'll adapt to changing customer needs while managing store operations.

Qualifications

• Proven track record of exceeding sales targets consistently.
• Experience providing exceptional customer service.
• Experience mentoring team members.

Responsibilities

• Build and maintain strong customer relationships.
• Achieve store sales targets.
• Demonstrate negotiation and objection-handling.

Skills

Customer service

Sales

Negotiation

Computer skills

POS systems

Visual merchandising

Education

Minimum 2 years of retail experience or graduation with 2 years of retail experience

Tools

Microsoft Office

Job description

Shop no.G-05, bus stand, Grasslands, Govind Ballabh Pant Rd, near service, Thenkpete, Maruthi Veethika, Udupi, Karnataka, India | Posted on 06/11/2026

• City Shop no.G-05, bus stand, Grasslands, Govind Ballabh Pant Rd, near service, Thenkpete, Maruthi Veethika, Udupi, Karnataka
• Country India

Job Description

Job Title: Senior Style Associate

Reports To: Store Manager

Role Summary: The Senior Style Associate leads by example, delivering exceptional customer experiences, driving sales, and ensuring operational excellence with a customer-focused mindset and adaptability.

Responsibilities

• Build and maintain strong customer relationships by understanding their preferences and providing tailored solutions.
• Address issues professionally and ensure customer needs are met.
• Gather customer feedback to improve products and services while addressing any concerns promptly.
• Achieve store sales targets.
• Drive solution-based sales by understanding customer needs and offering relevant products and services.
• Focus on selling higher-value products to increase the average transaction value.
• Use upselling and cross-selling techniques to enhance customer engagement and meet sales targets.
• Demonstrate negotiation and objection-handling to convert prospects into loyal customers.

Flexibility and Change Management

• Adapt to changing customer needs and share product and customer insight with the team.
• Demonstrate problem-solving skills to address challenges and manage resistance effectively.
• Show learning agility by quickly adopting new processes or strategies to improve sales and service.

Decision-Making

• Utilize analytical thinking to make sound operational decisions.
• Independently manage store operations in the absence of the Store Manager.

Store Operations Excellence

• Prevent shrinkage by closely monitoring inventory levels.
• Assist the Store Manager in managing inventory processes, including replenishment, stock takes, and tracking product turnover.
• Ensure accurate inventory records and adhere to operational guidelines to maintain efficiency.
• Follow company policies, work processes, and enforce store standard operating procedures. Escalate any identified bottlenecks.
• Take charge of situations requiring immediate attention, including escalated customer issues, and ensure professional resolutions.
• Lead by example in fostering accountability, goal-driven performance, and ethical practices within the team.
• Assist in training and mentoring new and existing team members to improve their understanding of products and services.

Candidate Requirements

• Minimum 2 years of retail experience or graduation with 2 years of retail experience.
• Age 20 to 35 years.
• Basic computer skills and Microsoft Office knowledge.
• Proven track record of exceeding sales targets consistently.
• Experience providing exceptional customer service and building strong customer relationships.
• Experience mentoring team members.
• Experience handling cash transactions and inventory management.
• Proficient in POS systems and relevant retail technologies.
• Knowledge of visual merchandising principles.
• Positive and enthusiastic attitude.
• Excellent presentation and grooming standards.
• Flexibility and adaptability to work varied shifts.