Senior Style Associate - Hubli - Gokul Road

kushals.com; Hubli; On-site; INR 350,000 - 550,000; Full time

Job summary

kushals.com in Hubli is seeking a Senior Style Associate to lead by example, deliver outstanding customer experiences, and drive sales. The role involves managing store operations, mentoring staff, and ensuring target achievement.

The candidate should have 2 years of retail experience (HSC or graduate) and be adept at POS systems and MS Office. Flexibility for varied shifts is expected.

Qualifications

• Minimum HSC or higher
• Graduate with 2 years retail experience preferred
• Proven track record of exceeding sales targets

Responsibilities

• Lead by example to deliver exceptional customer experiences and drive sales
• Achieve store sales targets and focus on high-value product sales
• Manage store operations in absence of Store Manager
• Prevent shrinkage and maintain accurate inventory records
• Mentor and train new and existing team members to improve product knowledge

Skills

Customer focus

Sales targets

Negotiation

Adaptability

Communication

Team mentorship

Education

Higher Secondary Certificate (HSC)

Graduate with 2 years retail experience

Tools

POS systems

Microsoft Office

Job description

Senior Style Associate - Hubli - Gokul Road

The Senior Style Associateleads by example, delivering exceptional customer experiences, driving sales,and ensuring operational excellence with a customer-focused mindset andadaptability.

KeyResponsibilities

Customer Focus

• Build and maintain strong customer relationships byunderstanding their preferences and providing tailored solutions.
• Address issues professionally and ensure customer needs are met.
• Gather customerfeedback to improve products and services while addressing any concernspromptly.
• Responsible for achieving store sales targets.
• Drive solution-based sales by understanding customerneeds and offering relevant products and services.
• Focus on selling higher-value products to increase theaverage transaction value.
• Use upselling and cross-selling techniques to enhancecustomer engagement and meet sales targets.
• Demonstratenegotiation and objection-handling to convert prospects into loyal customers.

Flexibility andChange Management

• Adapt to changing customer needs and share product andcustomer insight with the team.
• Demonstrate problem-solving skills to address challengesand manage resistance effectively.
• Show learningagility by quickly adopting new processes or strategies to improve sales andservice.

Decision-Making

• Utilize analytical thinking to make sound operationaldecisions.
• Independently managestore operations in the absence of the Store Manager, ensuring smoothfunctioning.

Store OperationsExcellence

• Prevent shrinkage by closely monitoring inventory levelsand minimizing discrepancies.
• Assist the Store manager in managing inventory processes,including replenishment, stock takes, and tracking product turnover.
• Ensure accurate inventory records and adhere tooperational guidelines to maintain efficiency.
• Follow company policies, work processes, and enforcestore standard operating procedures (SOPs). Escalate any identifiedbottlenecks.
• Take charge of situations requiring immediate attention,including escalated customer issues, and ensure professional resolutions.
• Lead by example in fostering accountability, goal-driven performance,and ethical practices within the team.
• Assistin training and mentoring new and existing team members to improve theirunderstanding of products and services.

CandidateRequirement

• Min HSC 2 years of retail experience/Graduates with 2 years of experience in retail.
• Must be above 20 years of age and below 35years of age.
• Basic computer skills and microsoft office
• Proven track record of exceeding sales targetsconsistently
• Experience in providing exceptional customerservice and building strong customer relationships
• Experience in mentoring team members
• Experience in handling cash transactions andinventory management
• Proficient in POS systems and other relevant retailtechnologies
• Knowledge of visual merchandising principles
• Positive and enthusiastic attitude
• Excellent presentation and grooming standards
• Flexibility and adaptability to work varied shifts