SENIOR RELATIONSHIP MANAGER

PeopleStrong; PERKAPALLY; On-site; INR 300,000 - 600,000; Full time

Job summary

SULB Muthoot Fincorp seeks a field sales professional to drive customer acquisition in Telangana (PERKAPALLY). You will build and nurture a network of referral partners, generate leads, and support end-to-end loan processing while delivering doorstep service and maintaining strong customer relationships.

You will be responsible for cold calls, daily sales activities, partner activation, and cross-selling insurance to loan customers, acting as the face of the company in the assigned area.

Qualifications

• Strong presentation skills.
• Relationship building and stakeholder management.
• Process knowledge and orientation.
• Cross selling / upselling skills.
• Business development and communication skills in local language and English.

Responsibilities

• Deliver on customer acquisition through business development.
• Find new micro markets and empanel quality referral partners.
• Generate leads in the assigned area.
• Cold calling to potential customers.
• Daily sales calls as per plan.
• Nurture and develop relationships with referral partners.
• Activate referral partners for new business.
• Provide doorstep service to customers for loan processing.
• Act as the bridge between customers and the branch.
• Support end-to-end loan processing and related activities.
• Cross-sell insurance to loan customers.

Skills

presentation skills

relationship building

stakeholder management

process knowledge

cross selling

business development

communication skills

Job description

Deliver on Customer Acquisition through business development

• To find new micro markets and empanel good quality referral partners to scale up Micro LAP business & Gold backed secured business loan (Suvarna)
• Work in the Area assigned by the Branch Business Manager and generate leads
• Cold Calling to the potential customer base to generate business
• Daily Sales Calls as per the Plan submitted to BBM
• To find, nurture and develop excellent relationship with the Referral Partners / Connectors
• Managing the customer journey through sales championship, process championship and product championship To Activate Referral Partners for new business
• To give doorstep service to customers - at their residence or office.
• To learn the Organization’s policies, and source files as per the policy.
• To Act as the Eyes & Ears of the Organization while working in the Market for new opportunities, information and sharing them to Branch Business Manager
• To Support the Customers in terms of end -to- end loan processing.
• To act as the Bridge between Customers and the Branch
• To be responsible for the Soft Bucket collections, Early mortality and 12 MOB Fresh Sourcing.
• To Cross Sell Insurance effectively to the loan customers to safeguard their Property, Health & Life.
• To Be the Face of SULB Muthoot Fincorp for the Area Assigned for Working.

Knowledge, Skills & Attributes

• Strong presentation skills
• Relationship Building & Stake holder Management
• Process Knowledge/ Orientation
• Cross Selling / Upselling Skills
• Business Development
• Communication Skills – Proficiency in local language and English