Senior Relationship Executive - GL West

Bajaj Finance; Washim; Sur place; INR 600 000 - 1 000 000; Plein temps

Résumé du poste

Bajaj finance limited invites applications for a Branch Manager to lead branch operations in Maharashtra. You will direct teams, oversee profitability, and drive growth in gold loan products and cross‑selling opportunities.

The role emphasizes strong leadership, customer engagement, and tight compliance with company policies. If you have 4–7 years of relevant experience, this is a key opportunity to shape branch performance.

Qualifications

• 4-7 years of relevant experience required.
• Bachelor’s or postgraduate degree preferred.
• Experience in gold loan banking or related products preferred.
• Strong written and verbal communication skills.

Responsabilités

• Oversee branch operations and profitability.
• Lead field-marketing activities to boost brand visibility.
• Plan and monitor branch field marketing to maintain healthy lead pipeline.
• Drive new customer acquisitions and retain existing customers.
• Ensure accurate valuation of pledged gold and compliance.
• Safeguard pledged securities as joint custodian of vault.
• Control NPAs through proactive follow-ups on interest collections.
• Hire, coach, and train staff with timely feedback.
• Prepare business reports and drive growth initiatives at the branch.
• Expand gold loan business and cross-sell third‑party products.
• Maintain 100% process compliance in valuation at branch.
• Collaborate to ensure cohesive branch operations.

Connaissances

Leadership

Team management

Customer engagement

Field marketing

Gold loan knowledge

Communication skills

Formation

Bachelor's or Master's degree

Description du poste

Job Summary

"This position is open with Bajaj finance limited". The Branch manager is a managerial responsibility for providing full leadership and direction to the team of employees in growing business and client base of consumer gold loan. The overall objective of this role is to build customer loyalty and recommend the development of business strategies or initiatives and may include the management of activities by external organizations, and the direct management of individuals.

Duties and Responsibilities

• Responsible for overall branch operations,performance profitability of the branch.
• Drive participate in field-marketing activities of various financial products along with the team to improve brand visibility
• Plan,conduct monitor the branch field level marketing activities to ensure health pipeline of leads resulting into business conversion branch growth
• Focus on customer engagement for new customer acquisitions retainment of old customers
• Conducting error free valuation appraisal of gold ornaments being pledged in branch with correct weight purity assessment as per company policy and auditory compliance
• Joint custodian of the Vault with responsibility of safekeeping of of pledged securities as per company policies
• Responsible for keeping NPAs in control through strong follow-ups from the customers for interest collections
• Good planning abilities are required for smooth functioning of the branch for developing cohesiveness within the company and co-workers.
• Hiring, coaching, mentoring and training employees and providing them with timely feedback on their performance
• Maintaining quality performance of the business, preparing various reports of the same and take necessary actions for growth of business in branch
• Increase Gold Loan business, plus various other third-party products i.e., NCD's, Gold Coins sale etc.
• Responsible for keeping NPAs in control through strong follow-ups from the customers for interest collections.
• Responsible for correct valuation maintenance of 100% process compliance at branch.
• Manage error free valuation appraisal of gold ornaments being pledged in branch with correct weight purity assessment as per company policy and auditory compliance.

Required Qualifications and Experience

• 4-7 years of relevant experience required.
• Bachelor's Degree/Post-graduation Degree preferred.
• Previous experience in gold loan banking, gold loan products, management or client service preferred.
• Consistently demonstrates clear and concise written and verbal communication skills.