Senior Relationship Executive - GL West

Bajaj Finserv Limited; Nanded District, Parbhani; Sur place; INR 1 200 000 - 1 800 000; Plein temps

Résumé du poste

Bajaj Finserv Limited in Maharashtra invites applications for a Branch Manager to lead a team, drive branch operations and grow the consumer gold loan business.

You will oversee field marketing, ensure compliance, perform gold ornament valuation, manage NPAs, mentor staff and report performance.

Qualifications

• 4-7 years of relevant experience required.
• Bachelor's Degree/Post-graduation Degree preferred.
• Previous experience in gold loan banking, gold loan products, management or client service preferred.
• Consistently demonstrates clear and concise written and verbal communication skills.

Responsabilités

• Overall branch operations and profitability.
• Drive field marketing activities for financial products with the team.
• Plan and monitor branch marketing to maintain a healthy lead pipeline.
• Focus on customer engagement for new acquisitions and retention.
• Valuation appraisal of gold ornaments with weight and purity checks.
• Joint custodian of the Vault and safekeeping of pledged securities.
• Manage NPAs through follow-ups for interest collections.
• Hiring, coaching, mentoring and training employees.

Connaissances

Leadership

Communication skills

Customer service

Formation

Bachelor's Degree/Post-graduation Degree

Description du poste

Job Purpose

"This position is open with Bajaj finance limited"

The Branch manager is a managerial responsibility for providing full leadership and direction to the team of employees in growing business and client base of consumer gold loan. The overall objective of this role is to build customer loyalty and recommend the development of business strategies or initiatives and may include the management of activities by external organizations, and the direct management of individuals.

Duties and Responsibilities

Responsibilities:

• Responsible for overall branch operations,performance profitability of the branch.
• Drive participate in field-marketing activities of various financial products along with the team to improve brand visibility
• Plan,conduct monitor the branch field level marketing activities to ensure health pipeline of leads resulting into business conversion branch growth
• Focus on customer engagement for new customer acquisitions retainment of old customers
• Conducting error free valuation appraisal of gold ornaments being pledged in branch with correct weight purity assessment as per company policy and auditory compliance
• Joint custodian of the Vault with responsibility of safekeeping of of pledged securities as per company policies
• Responsible for keeping NPAs in control through strong follow-ups from the customers for interest collections
• Good planning abilities are required for smooth functioning of the branch for developing cohesiveness within the company and co-workers.
• Hiring, coaching, mentoring and training employees and providing them with timely feedback on their performance
• Maintaining quality performance of the business, preparing various reports of the same and take necessary actions for growth of business in branch
• Increase Gold Loan business, plus various other third-party products i.e., NCD's, Gold Coins sale etc.
• Responsible for keeping NPAs in control through strong follow-ups from the customers for interest collections.
• Responsible for correct valuation maintenance of 100% process compliance at branch.
• Manage error free valuation appraisal of gold ornaments being pledged in branch with correct weight purity assessment as per company policy and auditory compliance.

Required Qualifications and Experience

Education Skill Qualifications:

• 4-7 years of relevant experience required.
• Bachelor's Degree/Post-graduation Degree preferred.
• Previous experience in gold loan banking, gold loan products, management or client service preferred.
• Consistently demonstrates clear and concise written and verbal communication skills.