Senior Relationship Executive - GL East

Bajaj Finserv Limited; Itarsi; Sur place; INR 600 000 - 900 000; Plein temps

Résumé du poste

Bajaj Finance Limited in India invites applications for a Branch Manager at the Itarsi branch. You will oversee branch operations, drive profitability, and lead field marketing activities to boost product visibility and pipeline health.

The role focuses on customer engagement, gold loan products, and other financial offerings. It requires 4–7 years of relevant experience, a Bachelor's or higher degree, and strong communication skills, with a focus on compliance and team development.

Qualifications

• 4–7 years of relevant experience.
• Bachelor's Degree/Post-graduation preferred.
• Experience in gold loan banking/management or client service preferred.
• Clear and concise written and verbal communication skills.

Responsabilités

• Oversee overall branch operations and profitability.
• Drive field-marketing activities to improve brand visibility and lead pipeline.
• Ensure compliance and accurate valuation of gold ornaments.
• Maintain customer engagement for new acquisitions and retention of existing customers.
• Mentor and train branch staff and provide timely performance feedback.
• Prepare branch performance reports and take actions to grow business.
• Increase gold loan business and other third-party products (NCDs, coins).

Connaissances

Branch management

Gold loans

Team leadership

Customer service

Formation

Bachelor's degree or higher

Description du poste

Job Summary

This position is open with Bajaj Finance Limited.

Responsibilities

• Responsible for overall branch operations,performance profitability of the branch.
• Drive participate in field-marketing activities of various financial products along with the team to improve brand visibility
• Plan,conduct monitor the branch field level marketing activities to ensure health pipeline of leads resulting into business conversion branch growth
• Focus on customer engagement for new customer acquisitions retainment of old customers
• Conducting error free valuation appraisal of gold ornaments being pledged in branch with correct weight purity assessment as per company policy and auditory compliance
• Joint custodian of the Vault with responsibility of safekeeping of of pledged securities as per company policies
• Responsible for keeping NPAs in control through strong follow-ups from the customers for interest collections
• Good planning abilities are required for smooth functioning of the branch for developing cohesiveness within the company and co-workers.
• Hiring, coaching, mentoring and training employees and providing them with timely feedback on their performance
• Maintaining quality performance of the business, preparing various reports of the same and take necessary actions for growth of business in branch
• Increase Gold Loan business, plus various other third-party products i.e., NCD's, Gold Coins sale etc.
• Responsible for correct valuation maintenance of 100% process compliance at branch.

Required Qualifications and Experience

• 4-7 years of relevant experience required.
• Bachelor's Degree/Post-graduation Degree preferred.
• Previous experience in gold loan banking, gold loan products, management or client service preferred.
• Consistently demonstrates clear and concise written and verbal communication skills.