Senior Manager - Inside Sales

TimesPro; Jaipur; On-site; INR 1,500,000 - 2,300,000; Full time

Job summary

TimesPro is seeking an experienced Inside Sales Manager with leadership experience to drive sales targets for executive education programs in India. You will guide a large team of advisors, optimize CRM processes, and collaborate with marketing for program launches.

The role requires strong revenue focus and the ability to reactivate leads and convert opportunities. The ideal candidate has extensive inside sales experience, indicates strong coaching and analytics capabilities, and can work with

Qualifications

• 7+ years of experience in inside sales.
• Experience in edtech industry will be an added advantage.
• Should have managed a Team Leaders and a span of >40 advisors
• Understanding of business matrices and revenue number

Responsibilities

• Own the sales target for all programs assigned to him/ her.
• Ensure monthly/ quarterly/ annual sales targets are met for all products assigned to him/ her.
• Ensure high incentive penetration every month for TLs and advisors mapped to him/ her.
• Ensure old leads reactivation and referrals contribution for all programmes are met as per planned numbers.
• Travel occasionally as may be needed for meeting teams or to participate in events or other business requirements.
• Ensure accuracy of all information and interactions in CRM.
• Leverage the dashboards for measuring performance on a daily basis.
• Identify training and learning gaps in the team and fill these gaps.
• Undertake projects for process improvement.
• Assess competition products, enable the team with objection handling/ rebuttals.
• Work closely with the marketing teams pre and post launch of new programmes for sharing insights, suggestions and with other departments as may be needed.
• Interact with Senior and Mid-level working professionals in a consultative manner whenever support is needed by the team for closures.
• Check and improve lead conversion metrics – lead/ application, lead/ enrolment, application/ enrolment and other metrics like talk time, avg. dialects/ connects

Skills

Inside sales

Team leadership

CRM analytics

Revenue management

Tools

CRM software

Job description

JOB DESCRIPTION

This position will be responsible for the Products falling under the Management vertical of the Executive Education business. People who perform strongly in this role will provide product, marketing and academic expertise to the vertical. This position will ensure that the team and individual assigned sales targets are met.

ROLE AND RESPONSIBILITIES

• Own the sales target for all programs assigned to him/ her
• Ensure monthly/ quarterly/ annual sales targets are met for all products assigned to him/ her.
• Ensure high incentive penetration every month for TLs and advisors mapped to him/ her
• Ensure old leads reactivation and referrals contribution for all programmes are met as per planned numbers
• Ensure information provided by the learners are correct and authentic
• Travel occasionally as may be needed for meeting teams or to participate in events or other business requirements
• Ensure accuracy of all information and interactions in CRM
• Leverage the dashboards for measuring performance on a daily basis
• Identify training and learning gaps in the team and fill these gaps
• Undertake projects for process improvement
• Assess competition products, enable the team with objection handling/ rebuttals
• Work closely with the marketing teams pre and post launch of new programmes for sharing insights, suggestions and with other departments as may be needed
• Interact with Senior and Mid-level working professionals in a consultative manner whenever support is needed by the team for closures
• Check and improve lead conversion metrics – lead/ application, lead/ enrolment, application/ enrolment and other metrics like talk time, avg. dialects/ connects, etc.

EXPERTISE AND QUALIFICATIONS

• 7+ years of experience in inside sales.
• Experience in edtech industry will be an added advantage.
• Should have managed a Team Leaders and a span of >40 advisors
• Understanding of business matrices and revenue number