Learning Advisor - Inside Sales Specialist

Emeritus; India; On-site; INR 2,838,221 - 5,676,442; Full time

Job summary

Emeritus is seeking a driven individual to build and manage the lead pipeline for education programs from top B-schools. Responsibilities include providing tailored information to prospective executives and ensuring accurate updates in CRM.

The ideal candidate has proven inside sales experience, excellent communication skills, and can thrive in a fast-paced environment. Working in a startup culture will demand an entrepreneurial spirit and the ability to mentor a diverse sales team.

Qualifications

• International sales experience catering to USA/Canada region.
• Ability to manage and prioritize multiple programs.
• Ability to succeed in a revenue-oriented environment.

Responsibilities

• Build and manage lead pipeline for education programs.
• Provide information to executives on leadership programs.
• Ensure discussions are updated in CRM software.
• Mentor and motivate a diverse inside sales team.
• Organize marketing feedback meetings as appropriate.

Skills

Proven inside sales/consultative Edtech experience

Excellent verbal and written communication skills

Strong phone and video call presence

Advanced proficiency with Microsoft Excel

Experience with Salesforce.com

Job description

Key Responsibilities

• Build and manage lead pipeline of multi‑discipline education programs from globally renowned B‑schools such as Wharton, Columbia, INSEAD, MIT Sloan, Berkeley, Kellogg, Cambridge‑Judge & Harvard to senior and top‑management executives
• Providing in‑depth and customized information to interested executives who enquire on comprehensive leadership development programs through phone and email
• Ensuring that details pertaining to lead discussions are updated real‑time on CRM (Customer Relationship Management) software
• Guiding and following‑up on program milestones, documentation, timelines and payments with customers
• Developing best practices for interaction with customers including standard FAQs to ensure that we are capturing value and ensuring the appropriate programs are recommended
• Responsible for adherence of the inside sales process, tools and data management
• Mentor and motivate a diverse inside sales team to achieve high enrolments for all programs
• Demonstrates ability to leverage internal relationships with other departments to move the lead through pipeline stages
• Organize and participate in marketing feedback meetings (internal), as appropriate
• Demonstrates an infectious positive attitude toward the job, the team, and the organization
• Ability to multi‑task: Not just consultative sales, but to understand end‑to‑end mechanism (from consultative sales to timely payment to enrolment/admission)

Skills and Qualification Required

• Proven inside sales/consultative Edtech experience with a consistent track record of exceeding acquisition/Sales targets (International Sales Experience - Catering to USA / Canada Region)
• Excellent verbal, written communication, listening and data analysis skills
• Strong phone / Video call presence
• Comfortable working in rotational shift structure (Evening / Night Shift) as per the International time zone
• Demonstrated advanced proficiency with Microsoft Excel and Salesforce.com
• Demonstrated ability to manage and prioritize multiple programs. Flawless follow‑up skills to ensure that leads move to closure
• Ability to be pleasantly persistent with customers. Must enjoy customer interaction and have a positive attitude and pleasant phone manners
• Ability to succeed in a revenue‑oriented and sales‑focused environment
• Ability to work with limited direct day‑to‑day management
• Ability to reach out to a substantial number of potential prospects in a fast‑paced environment, while making meaningful conversation
• An entrepreneurial spirit to work in a start‑up culture with a diverse and global talent pool

Emeritus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.