Senior Inside Sales Manager

Simplilearn; Bengaluru; On-site; INR 1,200,000 - 2,200,000; Full time

Job summary

Simplilearn in Bengaluru is seeking a Senior Inside Sales Manager to lead and motivate a B2C Inside Sales team. You will drive revenue growth, coach performers, and ensure consistent sales performance across the account management function.

The role requires hands-on leadership to identify opportunities, track targets, and collaborate with stakeholders to achieve business objectives. MBA and Salesforce experience are a plus.

Qualifications

• 4+ years of experience in B2C Inside Sales, preferably in EdTech or service-based industries.
• Proven experience in leading teams and achieving sales targets.
• Strong understanding of revenue generation, upselling, cross-selling and account management.
• Excellent leadership, communication, negotiation and problem-solving skills.
• Ability to analyse sales performance and coach for better results.

Responsibilities

• Lead, coach, and manage the team to achieve monthly revenue targets.
• Drive daily sales activities, performance reviews, and target tracking.
• Identify opportunities for upselling, cross-selling, renewals and revenue growth.
• Monitor metrics, conversions, productivity and individual performance.
• Conduct regular sales coaching and product training.
• Develop strategies to improve conversions and customer engagement.
• Analyse sales reports and forecast revenue using CRM tools.
• Handle escalations and maintain strong team engagement.
• Collaborate with internal stakeholders to meet business goals.

Skills

Leadership

Communication

Negotiation

Problem-solving

Coaching

Education

Bachelor's degree

MBA

Tools

Salesforce

Job description

We are looking for a result-oriented Senior Inside Sales Manager who can lead and motivate sales professionals, drive revenue growth, and deliver consistent sales performance in our B2C Account Management team.

Key Responsibilities:

• Lead, coach, and manage and achieve monthly revenue targets.
• Drive daily sales activities, performance reviews, and target tracking.
• Identify opportunities for upselling, cross-selling, renewals, and revenue growth from existing accounts.
• Monitor sales metrics, conversion rates, productivity, and individual performance.
• Conduct regular sales coaching, product training, and feedback sessions.
• Develop strategies to improve conversions, customer engagement, and team productivity.
• Analyse sales reports and use CRM tools to track performance and forecast revenue.
• Handle escalations, improve customer experience, and maintain strong team engagement.
• Collaborate with internal stakeholders to achieve business objectives.

What Were Looking For

• 4+ years of experience in B2C Inside Sales, preferably in EdTech or service-based industries.
• Proven experience in team handling and achieving sales targets.
• Strong understanding of revenue generation, upselling, cross-selling, and account management.
• Excellent leadership, communication, negotiation, and problem-solving skills.
• Ability to analyse sales performance and drive results through effective coaching.
• Graduate in any discipline; MBA preferred.
• Experience with Salesforce or other CRM tools is an added advantage.

Why Join Simplilearn?

Be part of a growing global EdTech organisation.
Work in a high-performance, collaborative sales environment.
Access learning opportunities and career growth.
Earn competitive compensation with performance-based incentives.